Carpet & Flooring Sales Consultant

Tweed Heads South Carpet Court; Gold Coast City; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Base salary + commission

Product training

Career growth opportunities

Job summary

Tweed Heads South Carpet Court is seeking a driven Sales Consultant for Burleigh Heads and Tweed Heads South showrooms. You will guide customers from first visit to a finished floor, quote accurately, and convert enquiries into sales while delivering exceptional service.

You’ll build rapport, work across two showrooms, and coordinate measure/install bookings, keeping customers informed and maintaining showroom displays. A base salary plus commission awaits a motivated sales professional.

Qualifications

• Proven sales experience in a showroom/retail setting.
• Ability to build rapport and close sales.
• Strong communication and negotiation skills.

Responsibilities

• Greet customers in showroom, understand needs, and advise on flooring options.
• Provide expert quotes and follow up to convert enquiries into sales.
• Coordinate measure, install bookings, and liaise with suppliers.

Skills

Sales experience

Retail experience

Showroom experience

Excellent communication

Tools

Computer literacy

Job description

Sales Consultant – Burleigh Heads & Tweed Heads South Carpet Court

Burleigh Heads and Tweed Heads South Carpet Court are looking for a driven, personable, and results-focused Sales Consultant to join our team. This role suits someone who loves helping people, enjoys the satisfaction of closing a sale, and wants to build a rewarding career with a trusted, well-established flooring brand.

About the Role

You’ll work across our showrooms, guiding customers from their first visit through to a finished floor they love. You’ll help customers choose the right carpet, flooring, or window furnishings, prepare accurate quotes, and turn enquiries into sales. If you enjoy building relationships, solving problems, and seeing a project through from start to finish, this is the role for you.

Key Responsibilities

Greet and assist customers in the showroom, understanding their needs, style, and budget

Provide expert advice on carpet, hard flooring, and window furnishings

Conduct in-home consultations and measures

Prepare and present accurate quotes, and follow up to convert them into sales

Follow up on leads, enquiries, and past customers to generate repeat and referral business

Achieve individual and store sales targets

Build strong relationships with residential customers, builders, and trade clients

Project & Store Support

Coordinate measure and install bookings with customers and installers

Process sales orders and ensure job details are accurate and complete

Liaise with suppliers on stock availability and delivery timeframes

Keep customers informed throughout their project and resolve any issues promptly

Maintain showroom presentation, including displays and sample boards

Work collaboratively with the team across both stores

What We’re Looking For

Proven experience in sales, ideally in retail, showroom, home improvement, or a related industry (flooring experience is highly regarded but not essential)

A confident, natural ability to build rapport and close sales

Motivation to meet and exceed targets

Strong communication and negotiation skills

Good attention to detail, especially with measuring and quoting

Solid computer skills and the ability to learn new systems

Excellent organisation and follow-up skills

A positive, professional attitude and a strong team player

What We Offer

Attractive base salary plus commission, with uncapped earning potential

Full product training and ongoing development

Supportive, friendly team across two busy showrooms

Steady flow of quality leads backed by a nationally recognised brand

Opportunity to grow your career within a well-established local business

If you’re a people person with a passion for sales and you love helping customers create homes they’re proud of, we’d love to hear from you.