Admin & Customer Support Specialist

Carpet Court; Ipswich City; On-site; AUD 50,000 - 60,000; Full time

Job summary

Carpet Court Ipswich is looking for an experienced Administrator and Customer Service professional to support daily administration of the busy flooring business. You will liaise with clients through their purchase and installation, coordinate installers and suppliers, and manage scheduling and job management.

This role offers training and the chance to take ownership as you grow with the company; strong attention to detail, teamwork, and a friendly, professional attitude are valued.

Qualifications

• Previous administration or office support experience.
• Strong attention to detail and ability to check work before sending.
• Excellent written and verbal communication, team-oriented.

Responsibilities

• Managing day-to-day administration of a busy flooring business.
• Liaising with clients throughout their purchase and installation process.
• Coordinating and communicating with installers and suppliers.
• Assisting with scheduling and job management.
• Handling customer enquiries and resolving issues professionally.
• Data entry, filing and maintaining accurate customer records.
• Preparing documents, correspondence and reports.
• General office administration and support to management.

Skills

Attention to detail

Organisational skills

Customer service

Communication

MS Office

Driver's licence

Tools

Microsoft Office

Job description

Carpet Court Ipswich is looking for an experienced Administrator and Customer Service professional to support daily administration of the busy flooring business. You will liaise with clients through their purchase and installation, coordinate installers and suppliers, and manage scheduling and job management.

This role offers training and the chance to take ownership as you grow with the company; strong attention to detail, teamwork, and a friendly, professional attitude are valued.