Showroom & Admin Coordinator — Customer Experience Specialist

Stylish Wardrobes and Showerscreens; Sydney; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Onsite parking

Job summary

Stylish Wardrobes and Showerscreens is seeking an outgoing, energetic individual for a customer-facing role in the Sydney area. You will manage social media, assist customers via walk-ins, email, phone and online channels, and support retail sales with appointments and admin tasks.

The role requires excellent written and verbal communication, attention to detail, and the ability to multitask while liaising with various stakeholders to deliver outstanding service.

Qualifications

• Outgoing, energetic person with strong customer service focus and a can-do attitude.
• Able to work Saturdays and Sundays with flexible arrangements.
• Excellent written and verbal communication; proficient with Microsoft Office.
• Reliable, trustworthy with a positive attitude.
• Ability to liaise with different stakeholders and deliver excellent service.

Responsibilities

• Maintain Social Media Accounts and other Marketing Tools.
• Offer superior service to customers via walk-ins, email, phone and social media inboxes.
• Meet and greet customers and showcase products.
• Schedule appointments and provide admin support for retail sales representatives.
• Perform ad-hoc administrative tasks including data entry, filing emails and taking payments.
• Complete follow-up communication via phone and email.

Skills

Customer service

Communication

Microsoft Office

Attention to detail

Multitasking

Autonomy

Stakeholder liaison

Sales support

Job description

Stylish Wardrobes and Showerscreens is seeking an outgoing, energetic individual for a customer-facing role in the Sydney area. You will manage social media, assist customers via walk-ins, email, phone and online channels, and support retail sales with appointments and admin tasks.

The role requires excellent written and verbal communication, attention to detail, and the ability to multitask while liaising with various stakeholders to deliver outstanding service.