Dynamic Sales & Admin Coordinator

seek.com.au; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

seek.com.au is looking for an organized office administrator to support day-to-day customer coordination for a busy window furnishings business in Sydney. You will work closely with customers, sales representatives, installers and suppliers to keep jobs moving smoothly and on schedule.

The role suits someone who thrives in a busy environment, excels at multitasking, and maintains high standards of customer service and accuracy in records and invoicing.

Qualifications

• Has previous office administration and/or customer service experience.
• Is highly organised and able to manage multiple tasks at once
• Has excellent communication and customer service skills
• Is confident and professional speaking with customers over the phone
• Has good computer and general administration skills
• Has strong attention to detail
• Is reliable, punctual and takes pride in their work
• Is proactive and comfortable following up outstanding tasks
• Can work independently as well as part of a small team
• Is comfortable working in a busy office environment

Responsibilities

• Answering incoming calls and customer enquiries
• Booking new customer appointments and sales leads
• Scheduling check measures and installations
• Liaising with customers, sales representatives, installers and suppliers
• Following up customers regarding appointments, deposits and balance payments
• Preparing and sending customer invoices
• Processing and allocating customer payments
• Maintaining customer and job records
• Checking job paperwork and measurements before orders are placed
• Ordering blinds, curtains, fabrics, shutters from suppliers

Skills

Customer service

Organisation

Communication

Telephone etiquette

Computer skills

Attention to detail

Reliability

Proactivity

Job description

seek.com.au is looking for an organized office administrator to support day-to-day customer coordination for a busy window furnishings business in Sydney. You will work closely with customers, sales representatives, installers and suppliers to keep jobs moving smoothly and on schedule.

The role suits someone who thrives in a busy environment, excels at multitasking, and maintains high standards of customer service and accuracy in records and invoicing.