Shift Leader - Heathwood

Guzman y Gomez Mexican Kitchen; Brisbane; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Flexible rosters

Free uniforms and exclusive merch

Heavily discounted meals

Comprehensive training and support

Career pathways into leadership roles

Job summary

Guzman y Gomez Mexican Kitchen in Brisbane is seeking a Shift Leader to guide a fast-paced team, uphold food safety and quality, and deliver exceptional guest experiences.

You’ll coach and motivate staff, manage rosters, support training, and ensure smooth service. Candidates with leadership experience, customer focus, and Food Safety Supervisor and RSA qualifications are encouraged to apply; opportunities for development and career advancement are available.

Qualifications

• Leadership or supervisory experience in hospitality or quick-service environments.
• Strong communication and time management skills.
• Positive attitude and passion for team success.

Responsibilities

• Lead, coach and motivate a fast-paced team to deliver guest satisfaction.
• Uphold food safety and quality standards across shifts.
• Assist with training, rostering and maintaining brand standards.

Skills

Leadership

Customer service

Education

Food Safety Supervisor Certification

Responsible Service of Alcohol (RSA)

Job description

Company Description

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

Job Description

What's in it for me?

So much! Check out some of the benefits below:

• Flexible rosters and employment stability
• Free and comfortable GYG uniforms and exclusive merch
• Heavily discounted GYG meals
• Comprehensive training and support to set you up for success
• Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• The possibility ofowningyour own franchise or joining our corporate office in future!

We appreciate diverse experience, but specifically, we are looking for candidates who have:

• Leadership or supervisory experience in a fast-paced environment
• A track record of providing outstanding customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

Qualifications

• Previous leadership or supervisory experience in hospitality or quick-service restaurants
• Strong communication and time management skills
• Positive attitude and passion for team success
• Knowledge of franchise operations and brand standards
• Ability to work efficiently in a fast-paced environment
• Excellent problem-solving skills and attention to detail
• First Aid Certificate
• CPR Certificate
• Food Safety Supervisor Certification
• Responsible Service of Alcohol (RSA)
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Strong organisational skills and ability to multitask effectively
• Commitment to ongoing learning and professional development

Additional Information

Opportunity for development.

Training in World Class systems.

Free Uniform

Crew Discounts