Shift Leader: Guest Experience & Team Coaching

Guzman y Gomez; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Fair pay

Flexible rosters

Uniforms & merch

Meal discounts

Training & support

Career pathways

Referral program

Team activities

Cultural celebrations

Employee assistance

Job summary

Guzman y Gomez in Sydney is seeking a Shift Leader to guide a fast-paced crew, coach and motivate the team, and elevate the guest experience, while upholding food safety and quality standards to ensure every guest receives the best. You will lead by example, manage daily operations, support training, and help create a positive work environment.

Applicants should have leadership experience, strong customer service and readiness to complete Food Safety Supervisor and Responsible Service of Alcohol

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• A track record of providing outstanding customer service.
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

Responsibilities

• Lead, coach and motivate the team to enhance the guest experience.
• Uphold the highest food safety and quality standards.
• Set the tone for operational excellence and a positive work environment for the crew.

Skills

Leadership

Customer service

Food safety

Responsible Service of Alcohol

Job description

Guzman y Gomez in Sydney is seeking a Shift Leader to guide a fast-paced crew, coach and motivate the team, and elevate the guest experience, while upholding food safety and quality standards to ensure every guest receives the best. You will lead by example, manage daily operations, support training, and help create a positive work environment.

Applicants should have leadership experience, strong customer service and readiness to complete Food Safety Supervisor and Responsible Service of Alcohol