Shift Leader: Elevate Guest Experience & Team Performance

Guzman y Gomez; Sydney; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Fair pay

Flexible rosters

Uniforms & merch

Meal discounts

Training & support

Career progression

Referral program

Team events

Employee assistance

Job summary

Guzman y Gomez in Sydney is seeking a Shift Leader to lead, coach and motivate the crew, enhancing guest experience while upholding food safety and quality standards. You will contribute to operational excellence and a positive work environment for the team.

The role includes flexible rosters, comprehensive training, and opportunities for career progression within the GYG network, with strong support from management and background checks as part of recruitment.

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• Outstanding customer service skills are essential.
• Completed or willingness to complete Food Safety Supervisor certificate.
• Completed or willingness to undertake RSA (Responsible Service of Alcohol) course.

Responsibilities

• Lead, coach and motivate the crew to enhance guest experience.
• Uphold food safety and quality standards to ensure guest satisfaction.
• Set the tone for operational excellence and foster a positive work environment.

Skills

Leadership

Customer service

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol (RSA)

Job description

Guzman y Gomez in Sydney is seeking a Shift Leader to lead, coach and motivate the crew, enhancing guest experience while upholding food safety and quality standards. You will contribute to operational excellence and a positive work environment for the team.

The role includes flexible rosters, comprehensive training, and opportunities for career progression within the GYG network, with strong support from management and background checks as part of recruitment.