Shift Leader: Elevate Guest Experience & Team Growth

Guzman y Gomez; City Of Swan; On-site; AUD 36,000 - 52,000; Full time

Benefits offered by this job

Fair pay

Flexible rosters

Uniforms provided

Meal discounts

Training & support

Career progression

Referral program

Team events

Employee assistance

Job summary

Guzman y Gomez in Australia is seeking a Shift Leader to guide and coach the crew, ensuring top guest service and strict food safety standards. You will lead daily operations, motivate the team, and set a high standard for performance and hospitality.

This role offers fair pay under the Fast-Food Industry Award, flexible rosters, uniforms, meal discounts and strong training. Ideal candidates have leadership experience, customer service excellence, and relevant certificates such as Food Safety

Qualifications

• Leadership experience in a fast-paced environment.
• Proven track record of providing outstanding customer service.
• Food Safety Supervisor certificate required or willing to obtain.
• RSA course required or willing to obtain.

Responsibilities

• Lead, coach and motivate the team to enhance guest experience.
• Uphold food safety and quality standards.
• Drive operational excellence and a positive work environment.
• Set the tone for high performance during shifts.

Skills

Leadership

Customer service

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol course

Job description

Guzman y Gomez in Australia is seeking a Shift Leader to guide and coach the crew, ensuring top guest service and strict food safety standards. You will lead daily operations, motivate the team, and set a high standard for performance and hospitality.

This role offers fair pay under the Fast-Food Industry Award, flexible rosters, uniforms, meal discounts and strong training. Ideal candidates have leadership experience, customer service excellence, and relevant certificates such as Food Safety