Shift Leader: Elevate Guest Experience & Lead the Team

Guzman Y Gomez; Australia; On-site; AUD 52,000 - 76,000; Full time

Benefits offered by this job

Flexible rosters

Uniforms provided

Meal discounts

Training and career growth

Job summary

Guzman y Gomez is seeking a Shift Leader in Australia to guide and support a fast-paced restaurant team. You will lead coaching and motivate staff to deliver exceptional guest experiences while maintaining food safety and quality standards.

Your leadership will shape operational excellence and a positive workplace culture for the crew. Ideal candidates will have supervisory experience, a strong customer service background, and relevant Food Safety and Alcohol service certifications, with a

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• A track record of providing outstanding customer service.
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

Responsibilities

• Lead, coach and motivate the team to enhance guest experience while upholding food safety and quality standards.
• Set the tone for operational excellence and foster a positive work environment for the crew.
• Ensure every guest receives the best possible service and experience.

Skills

Leadership

Customer service

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol course

Job description

Guzman y Gomez is seeking a Shift Leader in Australia to guide and support a fast-paced restaurant team. You will lead coaching and motivate staff to deliver exceptional guest experiences while maintaining food safety and quality standards.

Your leadership will shape operational excellence and a positive workplace culture for the crew. Ideal candidates will have supervisory experience, a strong customer service background, and relevant Food Safety and Alcohol service certifications, with a