Shift Leader: Drive Guest Experience & Team Coaching

Guzmanygomez; Brisbane; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Flexible rosters

Uniforms provided

Meal discounts

Career development opportunities

Referral program $200

Team building

Employee assistance program

Job summary

Guzman y Gomez in Brisbane is seeking a Shift Leader to guide a fast-paced team and deliver exceptional guest experiences. You will lead, coach and motivate crew, uphold food safety and quality standards, and ensure smooth service across peak periods.

You'll build a positive work environment, drive operational excellence, and play a key role in training and developing team members, with opportunities for career progression within the restaurant network.

Qualifications

• Leadership experience in a fast-paced environment.
• Proven track record of delivering outstanding customer service.
• Completion or willingness to complete Food Safety Supervisor certificate.
• Completion or willingness to undertake RSA course.

Responsibilities

• Lead, coach and motivate the team to deliver exceptional guest experiences.
• Uphold food safety and quality standards at all times.
• Drive operational excellence and a positive work environment.
• Support training and development of crew members.

Skills

Leadership

Customer service

Supervisory experience

Food Safety Supervisor

Responsible Service of Alcohol

Tools

Food Safety Certificate

RSA

Job description

Guzman y Gomez in Brisbane is seeking a Shift Leader to guide a fast-paced team and deliver exceptional guest experiences. You will lead, coach and motivate crew, uphold food safety and quality standards, and ensure smooth service across peak periods.

You'll build a positive work environment, drive operational excellence, and play a key role in training and developing team members, with opportunities for career progression within the restaurant network.