Shift Leader: Fast-Food Team Coach & Guest Experience

Guzman Y Gomez; Heatherbrae; On-site; AUD 52,000 - 70,000; Full time

Benefits offered by this job

Fair pay

Flexible rosters

Uniforms & merch

Meal discounts

Training & support

Leadership pathways

Referral program $200

Team events

Cultural celebrations

Franchise/corporate opportunities

Job summary

Guzman y Gomez in Australia is seeking a Shift Leader to guide and support our team, driving guest satisfaction while upholding strict food safety standards.

You will coach staff, manage daily operations and foster a welcoming, efficient dining experience for every guest. Comprehensive training and clear progression pathways are available.

This is a fast-paced restaurant role offering development toward Assistant Restaurant Manager and beyond.

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• Track record of providing outstanding customer service.
• Completed or willingness to complete Food Safety Supervisor certificate.
• Completed or willingness to undertake Responsible Service of Alcohol course.

Responsibilities

• Lead, coach and motivate the team to deliver memorable guest experiences while maintaining safety and quality.
• Set the tone for operational excellence and a positive work culture.
• Ensure guests receive the best possible service in a fast-paced setting.

Skills

Leadership

Customer service

Job description

Guzman y Gomez in Australia is seeking a Shift Leader to guide and support our team, driving guest satisfaction while upholding strict food safety standards.

You will coach staff, manage daily operations and foster a welcoming, efficient dining experience for every guest. Comprehensive training and clear progression pathways are available.

This is a fast-paced restaurant role offering development toward Assistant Restaurant Manager and beyond.