Shift Leader - Flexible Hours & Growth Opportunities

McDonald's Restaurants Limited; Lithgow City Council; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Discounted Macca’s (Yum!)

Access to Discounts at 400 Popular Ret

24/7 Wellbeing Support

Nationally Recognised Qualifications

World-Renowned Training

Flexible Work Hours

Diversity and Equal Opportunity

Fun and Welcoming Atmosphere

Job summary

McDonald’s Australia is hiring energetic Shift Managers for casual, part-time, and full-time positions at McDonald’s. This role involves overseeing shifts and running a designated area in a 24-hour business with flexible scheduling.

You will deliver QSC, supervise staff, ensure food safety, monitor guest counts and sales targets, and strive for exceptional customer experience while working in a fast-paced, team-focused environment.

Qualifications

• Management experience in Hospitality or Retail (preferred but not required).
• First Aid Level 2 (preferred but not required).
• Fire Safety Training (preferred but not required).

Responsibilities

• Deliver outstanding QSC (Quality, Service & Cleanliness), sales, people practices and profit on your shifts.
• Supervise employees to ensure adherence to restaurant operations and procedures.
• Comply with restaurant safety and security standards for a safe working environment.
• Responsible for maintaining food safety to the highest standard.
• Review and monitor guest counts and sales projections to align with shift targets and restaurant goals.
• Actively seek customer feedback for an exceptional customer experience and repeat business.
• Work within a team to deliver the best quality and experience for our customers.

Skills

Leadership

People management

Customer service

Communication

Job description

McDonald’s Australia is hiring energetic Shift Managers for casual, part-time, and full-time positions at McDonald’s. This role involves overseeing shifts and running a designated area in a 24-hour business with flexible scheduling.

You will deliver QSC, supervise staff, ensure food safety, monitor guest counts and sales targets, and strive for exceptional customer experience while working in a fast-paced, team-focused environment.