Shift Manager: Flexible Hours & Growth Opportunity

McDonald's; Gold Coast City; On-site; AUD 39,000 - 52,000; Full time

Benefits offered by this job

Discounted Macca’s (Yum!)

Retailer discounts through MyBenefits

24/7 wellbeing support

Nationally recognised qualifications

World-renowned training

Flexible work hours

Diversity and equal opportunity

Fun and welcoming atmosphere

Job summary

McDonald’s Australia is hiring energetic Shift Managers for casual, part-time, and full-time positions. You will oversee shifts, run a designated area, and ensure Quality, Service & Cleanliness while driving sales and profitability in a 24-hour operation.

Roles involve supervising staff, enforcing safety standards, maintaining food safety, and adapting to flexible hours. A customer-focused, team-oriented leader with strong communication will thrive in our dynamic environment.

Qualifications

• Management experience in Hospitality or Retail (preferred but not required).
• First Aid Level 2 (preferred but not required).
• Fire Safety Training (preferred but not required).

Responsibilities

• Deliver outstanding QSC (Quality, Service & Cleanliness), sales, people practices and profit on shifts.
• Supervise employees to ensure adherence to restaurant operations and procedures.
• Comply with restaurant safety and security standards for a safe working environment.
• Maintain food safety to the highest standard.
• Review guest counts and sales projections to align with targets.
• Seek customer feedback for exceptional experience and repeat business.
• Work with a team to deliver quality and guest experience.

Skills

Team leadership

Customer engagement

Communication

Fast-paced environment

Attention to detail

Lifting/moving

Alarm response

Professional appearance

Education

First Aid Level 2

Fire Safety Training

Job description

McDonald’s Australia is hiring energetic Shift Managers for casual, part-time, and full-time positions. You will oversee shifts, run a designated area, and ensure Quality, Service & Cleanliness while driving sales and profitability in a 24-hour operation.

Roles involve supervising staff, enforcing safety standards, maintaining food safety, and adapting to flexible hours. A customer-focused, team-oriented leader with strong communication will thrive in our dynamic environment.