ServiceNow Platform Engineer: Innovate & Automate at Scale

Insignia Financial; Melbourne; On-site; AUD 140,000 - 190,000; Full time

Job summary

Insignia Financial is seeking a ServiceNow Platform Engineer to design, build and support scalable ServiceNow solutions across ITSM modules and enterprise integrations. You will work within a cross-functional tech team to automate business processes, enhance service delivery and improve user experience.

You will lead platform design through lifecycle activities, implement secure configurations and collaborate with stakeholders to deliver sustainable outcomes.

Qualifications

• 5+ years of ServiceNow development experience in a mid-to-large enterprise.
• Strong hands-on ServiceNow development across ITSM and modules like GRC, ITAM, BCM, SecOps, EA or SPM.
• ServiceNow Certified System Administrator certification, additional certifications are highly regarded.
• Strong JavaScript and ServiceNow scripting with Flow Designer and IntegrationHub.
• Experience designing workflows, rules, forms, catalog items and automation solutions.

Responsibilities

• Design, develop, configure and document scalable ServiceNow apps and workflows.
• Translate business requirements into practical ServiceNow solutions across modules.
• Deliver workflow and automation enhancements to improve service delivery.
• Build and support integrations between ServiceNow and enterprise systems.
• Troubleshoot issues, perform root-cause analysis and maintain platform stability.
• Manage platform lifecycle activities: releases, deployments, cloning, upgrades and testing.
• Participate in full SDLC with secure, controlled, fit-for-purpose solutions.
• Collaborate with stakeholders to ensure sustainable outcomes with quality documentation.

Skills

JavaScript

ServiceNow scripting

Analytical thinking

Stakeholder communication

Team collaboration

Problem solving

Education

ServiceNow Certified System Administrator

Tools

Flow Designer

IntegrationHub

REST/SOAP

Job description

Insignia Financial is seeking a ServiceNow Platform Engineer to design, build and support scalable ServiceNow solutions across ITSM modules and enterprise integrations. You will work within a cross-functional tech team to automate business processes, enhance service delivery and improve user experience.

You will lead platform design through lifecycle activities, implement secure configurations and collaborate with stakeholders to deliver sustainable outcomes.