ServiceNow Engineer - Hybrid, Impactful Platform Automation

Rest Super; Melbourne; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Hybrid working

Income Protection Insurance

Rest Excellence awards

LinkedIn Learning

Job summary

Rest Super is seeking a ServiceNow Engineer to elevate and optimise our enterprise ServiceNow platform. You will design and build solutions across ITSM, HRSD, and more, automating workflows and integrations to improve employee experiences and business efficiency.

You will collaborate with Product Owners, Business Analysts and engineers, participate in Agile ceremonies, and contribute to continuous platform improvements and governance.

Qualifications

• ServiceNow CSA is required
• CAD certification is desirable
• Certifications in CIS ITSM/TPRM/BCM are desirable
• Demonstrated experience with ServiceNow platform
• Experience configuring and developing within ServiceNow using JavaScript, Glide APIs, Flow Designer
• Integrations and APIs knowledge required

Responsibilities

• Designing, developing and supporting solutions on the ServiceNow platform (ITSM, HRSD, IRM, TPRM, ITOM, CMDB)
• Building workflows, automations and integrations to simplify processes
• Partnering with stakeholders to translate requirements into scalable solutions
• Developing and supporting APIs and data integrations across enterprise systems
• Contributing to Agile delivery through sprints, stand-ups and reviews
• Troubleshooting defects and driving platform improvements
• Supporting testing, deployment and release activities
• Maintaining technical documentation and governance alignment
• Identifying opportunities to automate and optimise processes

Skills

ServiceNow platform

Agile delivery

Stakeholder collaboration

Problem solving

Tools

JavaScript

Glide APIs

Flow Designer

Business Rules

Client Scripts

UI Policies

Integrations & APIs

Job description

Rest Super is seeking a ServiceNow Engineer to elevate and optimise our enterprise ServiceNow platform. You will design and build solutions across ITSM, HRSD, and more, automating workflows and integrations to improve employee experiences and business efficiency.

You will collaborate with Product Owners, Business Analysts and engineers, participate in Agile ceremonies, and contribute to continuous platform improvements and governance.