ServiceNow Developer: ITSM & HRSD Specialist (Hybrid)

Compas; Canberra; Hybrid; AUD 120,000 - 150,000; Full time

Job summary

Compas Pty Ltd is seeking a ServiceNow Developer to deliver and support ITSM and HRSD solutions in a complex Australian Government environment. The role is based in Canberra with a Hybrid work model and a 12-month contract including potential extensions.

Baseline clearance is required. You will develop and integrate workflows, manage platform upgrades, and collaborate on automation initiatives, ServiceBridge capabilities, and API integrations.

Qualifications

• Baseline security clearance required.
• CSA certification; CAD certification desirable.
• Experience with ITSM/HRSD, workflows, Flow Designer and customer-facing portals.
• Experience with REST/SOAP API integrations.

Responsibilities

• Develop, configure and enhance ServiceNow solutions per standards.
• Support service requests, incidents and defects maintaining platform stability.
• Develop and maintain integrations, automation and ServiceBridge capabilities.
• Implement user stories and support platform upgrades.

Skills

ServiceNow development

ITSM & HRSD

Platform integrations

Flow Designer

Customer-facing portals

Education

ServiceNow CSA

CAD certification desirable

Tools

REST APIs

SOAP APIs

IntegrationHub

ServiceBridge

Job description

Compas Pty Ltd is seeking a ServiceNow Developer to deliver and support ITSM and HRSD solutions in a complex Australian Government environment. The role is based in Canberra with a Hybrid work model and a 12-month contract including potential extensions.

Baseline clearance is required. You will develop and integrate workflows, manage platform upgrades, and collaborate on automation initiatives, ServiceBridge capabilities, and API integrations.