Senior ServiceNow Developer - Hybrid Work (Govt Programs)

Rashi Joshi; Canberra; Hybrid; AUD 120,000 - 170,000; Full time

Job summary

Hays partners with Federal Government organisations to deliver major ServiceNow investments in Canberra. As a Senior ServiceNow Developer, you will design, configure, develop, and implement solutions across the platform, collaborating with stakeholders, architects and delivery teams to translate requirements into secure, scalable solutions.

You’ll work across ITSM, workflow automation, integrations, reporting, CMDB, ITAM, ITOM, or IRM capabilities, involved in the full lifecycle from design to

Qualifications

• Strong hands-on ServiceNow development and configuration experience.
• Experience delivering workflow automation and platform enhancements.
• Knowledge of ServiceNow integrations, APIs and JavaScript development.
• Experience across ITSM and broader ServiceNow platform capabilities.
• ServiceNow certifications including Certified System Administrator and other relevant implementation certifications.
• Strong stakeholder engagement and communication skills.

Responsibilities

• Develop and configure ServiceNow solutions across a range of platform capabilities.
• Build workflows, service catalogue items, forms, approvals and automation solutions.
• Deliver integrations between ServiceNow and enterprise platforms using APIs and ServiceNow development tools.
• Support governance, risk, compliance and reporting initiatives where required.
• Work closely with stakeholders to gather requirements and design fit-for-purpose solutions.
• Produce technical documentation and support knowledge transfer activities.

Skills

ServiceNow development

Workflow automation

APIs integration

JavaScript development

Stakeholder engagement

Job description

Hays partners with Federal Government organisations to deliver major ServiceNow investments in Canberra. As a Senior ServiceNow Developer, you will design, configure, develop, and implement solutions across the platform, collaborating with stakeholders, architects and delivery teams to translate requirements into secure, scalable solutions.

You’ll work across ITSM, workflow automation, integrations, reporting, CMDB, ITAM, ITOM, or IRM capabilities, involved in the full lifecycle from design to