Contract - Senior ServiceNow Technical Consultant / Developer

Datacom; Adelaide; On-site; AUD 120,000 - 180,000; Full time

Job summary

Datacom is seeking a Senior ServiceNow Technical Consultant/Developer for a 6‑month contract engagement in Australia. This hands-on role focuses on platform development, workflow automation, integrations, and HRSD solutions, requiring active NV1 clearance and citizenship for government environments.

Preference for Adelaide/Brisbane/Canberra, with other locations considered. The successful candidate will design, develop, and optimize ServiceNow solutions across multiple applications,

Qualifications

• Active NV1 Security Clearance
• Australian citizenship and ability to work within Australian Government and regulated environments
• Hands-on ServiceNow development experience
• Experience in agile delivery teams and DevOps-based delivery practices
• Strong troubleshooting and problem-solving skills
• Ability to translate business requirements into quality technical solutions

Responsibilities

• Design, develop, configure, and enhance ServiceNow solutions across multiple applications and platform capabilities.
• Build and maintain workflows, Flow Designer solutions, integrations, business rules, scripts, UI Actions, portals, and custom applications.
• Develop scalable, maintainable, and supportable solutions aligned with ServiceNow best practice.
• Collaborate with architects, consultants, business analysts, and customers to translate requirements into designs.
• Participate in agile delivery activities including technical design, sprint planning, estimation, development, testing, and deployment.
• Troubleshoot complex platform issues and resolve defects across environments.
• Contribute to code reviews, governance practices, and continuous improvement initiatives.
• Produce technical documentation and deployment artefacts.

Skills

ServiceNow development

NV1 clearance

Agile delivery

DevOps practices

Troubleshooting

Customer-facing skills

Job description

Contract - Senior ServiceNow Technical Consultant / Developer

We're seeking an experienced ServiceNow Developer / Senior Technical Consultant to join Datacom's ServiceNow Practice on an initial 6-month contract engagement.

This is a hands‑on development role for someone who enjoys building quality solutions, solving complex technical challenges, and delivering great developer outcomes on enterprise ServiceNow platforms. The successful candidate will work across a range of customer engagements, with a particular focus on platform development, workflow automation, integrations, and HRSD solutions.

Australian citizens with an active NV1 Security Clearance are required.

Preference will be given to consultants located in Brisbane, Canberra, or Adelaide, although other Australian locations will be considered.

What You'll Do

• Design, develop, configure, and enhance ServiceNow solutions across multiple applications and platform capabilities.
• Build and maintain workflows, Flow Designer solutions, integrations, business rules, client scripts, Script Includes, UI Actions, portals, and custom applications.
• Develop scalable, maintainable, and supportable solutions aligned with ServiceNow best practice.
• Collaborate with architects, consultants, business analysts, and customers to translate requirements into technical designs and working solutions.
• Participate in agile delivery activities including technical design, sprint planning, estimation, development, testing, and deployment.
• Troubleshoot complex platform issues and resolve defects across development, test, and production environments.
• Contribute to code reviews, development standards, governance practices, and continuous improvement initiatives.
• Produce technical documentation, solution designs, and deployment artefacts.

What You'll Bring

• Active NV1 Security Clearance.
• Australian citizenship and ability to work within Australian Government and regulated customer environments.
• Strong hands‑on ServiceNow development experience.
• Experience working within agile delivery teams and DevOps-based delivery practices.
• Strong technical troubleshooting and problem‑solving skills.
• Ability to work directly with customers and translate business requirements into quality technical solutions.

Highly Desirable

• Experience delivering Employee Centre, Lifecycle Events, HR Case Management, or related HRSD capabilities.
• Experience with CMDB, ITSM, CSM, and Workflow Automation.
• Experience working in Federal or State Government environments.
• ServiceNow certifications such as:
• CSA
• CAD
• CIS-HR
• CIS-ITSM

Why Join Us?

You'll be part of an established ServiceNow Practice working on complex enterprise and government programs where strong development capability is highly valued. This role offers the opportunity to work with experienced consultants, modern ServiceNow capabilities, and large-scale platform implementations while remaining hands‑on with development.

Contract: Initial 6-month engagement
Location: Australia only, with preference for Brisbane, Canberra, or Adelaide
Clearance: Active NV1 Security Clearance required
Start: ASAP

We design, build and run IT systems and processes for business. We support existing legacy IT systems and processes, and we custom‑design brand new ones. We work with our customers to build and operate sustainable solutions by exploring their current state, clarifying their future potential and solving their most pressing problems. Our breadth of advisory and technical skills provides deep expertise in technology platforms to our customers, provided by our 200 tech partners.

We design, build and run IT systems and processes for business. We support existing legacy IT systems and processes, and we custom‑design brand new ones. We work with our customers to build and operate sustainable solutions by exploring their current state, clarifying their future potential and solving their most pressing problems. Our breadth of advisory and technical skills provides deep expertise in technology platforms to our customers, provided by our 200 tech partners.