ServiceNow Developer: IRM/GRC/HRSD (Govt)

Tree Tactics; Kilmore; On-site; AUD 120,000 - 170,000; Full time

Job summary

Reason Group is seeking multiple experienced ServicesNow Developers to support a growing portfolio of projects across our partner network. Roles span large-scale ServiceNow implementations and enhancements across IRM/GRC, HRSD, and PSDS (Public Sector Digital Services) modules.

Responsibilities include designing, integrating, and configuring ServiceNow applications, governing HRSD/IRM/GRC capabilities for government clients, and ensuring ITIL v4 alignment.

Qualifications

• Minimum 3-4 years’ ServiceNow development experience in enterprise or government environments.
• Strong hands-on experience with ServiceNow IRM, GRC, or HRSD modules, including policy and compliance management, risk management, audit management, third-party risk, employee workflows, HR case management, and HR service delivery automation.
• ServiceNow Certified System Administrator (CSA) and Implementation Specialist (HRSD/PSDS/IRM/GRC) certifications highly regarded.
• Solid understanding of ITIL v4 practices and automation principles.
• Excellent communication and stakeholder engagement skills.
• Baseline or higher AGSVA security clearance is mandatory.

Responsibilities

• Design, develop, and configure ServiceNow applications, workflows, and integrations.
• Implement and enhance HRSD or IRM/GRC, or PSDS capabilities across government clients.
• Build and manage integrations using IntegrationHub, ETL, APIs, and enterprise connectors.
• Collaborate with delivery teams and business stakeholders to deliver scalable, maintainable solutions.
• Ensure compliance with ITIL v4 and Australian Government ICT standards.

Skills

ServiceNow development

IRM/GRC/HRSD modules

CSA certification

HRSD/PSDS/IRM/GRC implementation

ITIL v4

Stakeholder communication

AGSVA security clearance

Tools

IntegrationHub

ETL

APIs

Job description

Reason Group is seeking multiple experienced ServicesNow Developers to support a growing portfolio of projects across our partner network. Roles span large-scale ServiceNow implementations and enhancements across IRM/GRC, HRSD, and PSDS (Public Sector Digital Services) modules.

Responsibilities include designing, integrating, and configuring ServiceNow applications, governing HRSD/IRM/GRC capabilities for government clients, and ensuring ITIL v4 alignment.