ServiceNow Developer — Hybrid WFH, EAM & Integrations

AC3; Parramatta; Hybrid; AUD 83,000 - 124,000; Full time

Benefits offered by this job

Parramatta office location with Hybrid

Job summary

AC3 is seeking a hands-on ServiceNow Developer to support a major platform implementation for a not-for-profit housing organisation in Parramatta. You will focus on development requests and deployments, with a focus on Enterprise Asset Management, and work with BAs to test and validate configurations before release.

You will develop solutions, troubleshoot issues and validate platform configurations, scripts, and integrations prior to deployment, while reviewing vendor deliverables and

Qualifications

• 3+ years hands-on ServiceNow experience with development and configuration.
• Experience with Enterprise Asset Management (EAM), Customer Service Management (CSM) and Field Service Management (FSM) desirable.
• Strong JavaScript and ServiceNow scripting skills: Business Rules, Client Scripts, UI Policies, UI Actions.
• Experience reviewing third-party deliverables and coordinating technical requests.

Responsibilities

• Deliver development and configuration requests across workflows, forms, business rules, client scripts, and UI policies.
• Deploy changes across development, test and production environments with release readiness checks and post-deployment validation.
• Perform technical and administrator level testing of platform functionality, integrations and regression testing.
• Develop and support REST integrations, troubleshoot API functionality and data flows.
• Review vendor solutions, coordinate technical requests, and manage defects through remediation and retesting.
• Work with BAs, ICT stakeholders and external vendors, maintaining clear technical and release documentation.

Skills

ServiceNow development

JavaScript

REST integrations

Tools

Sage Financial System integration

Job description

AC3 is seeking a hands-on ServiceNow Developer to support a major platform implementation for a not-for-profit housing organisation in Parramatta. You will focus on development requests and deployments, with a focus on Enterprise Asset Management, and work with BAs to test and validate configurations before release.

You will develop solutions, troubleshoot issues and validate platform configurations, scripts, and integrations prior to deployment, while reviewing vendor deliverables and