ServiceNow Developer

AC3; Parramatta; Hybrid; AUD 83,000 - 124,000; Full time

Benefits offered by this job

Parramatta office location with Hybrid

Job summary

AC3 is seeking a hands-on ServiceNow Developer to support a major platform implementation for a not-for-profit housing organisation in Parramatta. You will focus on development requests and deployments, with a focus on Enterprise Asset Management, and work with BAs to test and validate configurations before release.

You will develop solutions, troubleshoot issues and validate platform configurations, scripts, and integrations prior to deployment, while reviewing vendor deliverables and

Qualifications

• 3+ years hands-on ServiceNow experience with development and configuration.
• Experience with Enterprise Asset Management (EAM), Customer Service Management (CSM) and Field Service Management (FSM) desirable.
• Strong JavaScript and ServiceNow scripting skills: Business Rules, Client Scripts, UI Policies, UI Actions.
• Experience reviewing third-party deliverables and coordinating technical requests.

Responsibilities

• Deliver development and configuration requests across workflows, forms, business rules, client scripts, and UI policies.
• Deploy changes across development, test and production environments with release readiness checks and post-deployment validation.
• Perform technical and administrator level testing of platform functionality, integrations and regression testing.
• Develop and support REST integrations, troubleshoot API functionality and data flows.
• Review vendor solutions, coordinate technical requests, and manage defects through remediation and retesting.
• Work with BAs, ICT stakeholders and external vendors, maintaining clear technical and release documentation.

Skills

ServiceNow development

JavaScript

REST integrations

Tools

Sage Financial System integration

Job description

About the role

We’re seeking a hands-on ServiceNow Developer to support a major platform implementation for a not-for-profit community housing organisation in Parramatta.

Your day-to-day will centre on development requests and deployments, with the implementation currently focused on Enterprise Asset Management.

Working alongside BAs who handle user-level testing, you’ll provide the technical expertise to develop solutions, troubleshoot issues and validate platform configuration, scripts and integrations before release.

What you’ll do

• Deliver development and configuration requests across workflows, forms, business rules, client scripts, and UI policies.
• Deploy changes across development, test, and production environments, including release readiness checks and post-deployment validation.
• Perform technical and administrator level testing, covering platform functionality, integrations and, regression testing.
• Develop and support REST integrations, troubleshooting API functionality, data flows and, platform issues.
• Review vendor developed solutions, coordinate technical requests, and manage defects through remediation and retesting.
• Work closely with BAs, ICT stakeholders and external vendors, maintaining clear technical and release documentation.

What we’d love to see

• 3+ years of hands‑on ServiceNow experience with development and configuration.
• Experience with EAM, CSM, and FSM desirable
• Solid JavaScript and ServiceNow scripting skills, including Business Rules, Client Scripts, UI Policies and UI Actions.
• Confidence working with third‑party technology vendors, reviewing technical deliverables and constructively challenging solutions where needed.
• Experience with API integration and Sage Financial System integration would be advantageous, though not essential.

Benefits

• Varied technical work across ServiceNow development, integrations, testing and releases.
• 3 month contract with extensions
• Parramatta office location with Hybrid WFH
• Meaningful work supporting an organisation that helps people access safe, secure and affordable housing

Additional information

• Hybrid role in Parramatta CBD - 3 month contract with extensions in the new year
• Supportive leaders who remove roadblocks and back your decisions
• High‑trust flexible work culture, manage your time and deliver outcomes your way