Senior ServiceNow Developer - ITSM/HRSD, Hybrid Sydney

Charter Diligence Pty Ltd; Sydney; Híbrido; AUD 171.000 - 224.000; Jornada completa

Descripción de la vacante

NSW Government is seeking a highly capable Senior ServiceNow Developer to join a large, dynamic technology team supporting enterprise platform enhancements and integrations. This hands-on role requires independently delivering complex ServiceNow solutions within ITSM, HRSD and related modules.

The candidate will design, develop and test solutions, collaborate with architects, and contribute to a growing pipeline of digital transformation initiatives.

Formación

• Approximately 5+ years of hands-on ServiceNow development experience.
• ServiceNow CAD certification is mandatory.
• Strong experience with ITSM and HRSD modules.
• Experience integrating ServiceNow with REST APIs and other systems.

Responsabilidades

• Design, develop, configure and enhance ServiceNow applications across ITSM and HRSD.
• Own development from requirements through deployment and production support.
• Collaborate with solution architects on high-level technical designs.
• Develop and maintain Service Catalogue items, workflows and automation.
• Build integrations between ServiceNow and external applications via REST APIs.
• Implement email integrations, notifications and workflow improvements.
• Configure and customize components including Business Rules, Client Scripts and Flow Designer.
• Deliver enhancements from simple changes to complex app development and integrations.
• Work with analysts to translate requirements into technical solutions.
• Support uplift initiatives and reduce the backlog of requests.
• Develop ITSM/HRSD solutions and other enterprise service management capabilities.
• Perform SIT/UAT, defect resolution and deployment support.
• Manage release activities and change management.
• Investigate complex issues and ensure scalable, maintainable solutions.
• Maintain technical documentation and promote best practices.

Conocimientos

ServiceNow development

JavaScript

Agile delivery

Solution design

Educación

ServiceNow CAD certification

Herramientas

REST APIs

Flow Designer

Script Includes

Business Rules

Client Scripts

UI Policies

Descripción del empleo

NSW Government is seeking a highly capable Senior ServiceNow Developer to join a large, dynamic technology team supporting enterprise platform enhancements and integrations. This hands-on role requires independently delivering complex ServiceNow solutions within ITSM, HRSD and related modules.

The candidate will design, develop and test solutions, collaborate with architects, and contribute to a growing pipeline of digital transformation initiatives.