Service Technician - Cleaning Equipment

Ecowize; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Hands-on role

Autonomy

Full training provided

Travel opportunities

Small team

Job summary

Hyjien is seeking a practical Service Technician to join our Western Sydney team. The role alternates between workshop and customer-site work, diagnosing faults and servicing cleaning equipment to keep operations running smoothly.

No prior experience with our specific equipment is required—we provide full training. You will travel to regional and interstate sites, weekends or after-hours work may be required, and you’ll work in a small, supportive team.

Qualifications

• Strong mechanical aptitude and problem-solving skills.
• Willingness to learn and adapt to new equipment.
• Basic Microsoft Office skills and ability to document service work.

Responsibilities

• Diagnose, service and repair pumps, valves, solenoids and cleaning equipment.
• Carry out workshop and onsite repairs and preventative maintenance.
• Liaise with customers about repairs, replacements and upgrades.
• Plan service appointments and manage workload efficiently.
• Complete service records including parts and labour; assist with warehouse tasks; travel to sites.

Skills

Mechanical aptitude

Fault finding

Customer service

Autonomy

Microsoft Office

Travel flexibility

Forklift licence

Hands-on maintenance

Job description

Are you mechanically minded, practical, good at fault finding and looking for a hands-on role where you can learn new skills?

Hyjien provides specialist cleaning equipment, parts and service solutions to the food production industry. We're looking for a practical, customer-focused Service Technician to join our small Western Sydney team.

This is a varied role working both in our workshop and at customer sites. You'll diagnose faults, service and repair equipment, deal directly with customers and help keep their operations running.

What you'll do

Diagnose, service and repair pumps, valves, solenoids, switches and associated cleaning equipment

Carry out workshop and onsite repairs and preventative maintenance

Liaise with customers about repairs, replacements and upgrades

Plan service appointments and manage your workload efficiently

Complete service records, including parts and labour

Assist with warehouse, stock, pickups and deliveries when required

Travel to regional and interstate customer sites

The role includes overnight/interstate travel and some weekend or after-hours work when required.

No prior experience with the specific equipment we service is required - Hyjien will provide full training. What matters most is mechanical aptitude, practical problem-solving skills and a willingness to learn.

What we're looking for

You don't need to be a qualified tradesperson or have experience with our specific equipment. We're looking for someone who has:

Strong mechanical aptitude and enjoys understanding how things work

Good fault-finding and practical problem-solving skills

Some hands-on mechanical, electrical, plumbing, maintenance or similar experience

The ability to work autonomously and organise your own jobs

Good customer service and communication skills

Basic Microsoft Office skills

Flexibility to travel and undertake occasional weekend or after-hours work when required

Experience with pumps, valves, solenoids, food or beverage equipment, engineering, a forklift licence or Business Central would be advantageous, but is not essential.

What's on offer

Variety and autonomy - a hands-on role combining workshop work, field service and direct customer interaction.

A role where you can make an impact - join a small, practical team where your contribution is valued and you can take real ownership of your work.

Be part of a growing specialist business - work closely with an experienced team and contribute across the broader operation

We're a small, hands-on team, so we're looking for someone who is adaptable, takes ownership and is happy to pitch in wherever needed - whether that's servicing equipment, helping in the warehouse or making a delivery.

Hours of work:

Full-time, 40 hours per week - Monday to Friday, 8:00am-5:00pm

Some weekend and after-hours work will be required depending on customer needs