Service Technician

Peacock Bros Pty Ltd; Melbourne; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

17.5% annual leave loading.

On-site parking.

Novated lease offerings.

Strong work-life balance.

Employee Assistance Program

Access to the Company's Medallion Club

Job summary

Peacock Bros. Pty Ltd in Melbourne seeks a Service Technician to repair, maintain and support barcode printers and RF scanning terminals on-site and remotely. You will handle hardware setup, diagnostics and occasional after-hours work to keep the customers' systems running smoothly.

Ideal candidates have electronics qualifications, fault-diagnosis skills, knowledge of Windows and Android, and a commitment to high-quality service with strong communication. A current driver's licence is required.

Qualifications

• Trade/tertiary qualifications in electronics.
• Electronic and mechanical fault diagnosis skills.
• Sound knowledge of computing, Windows and Android operating systems.
• High level of customer service and communication skills.
• Current driver's licence.

Responsibilities

• Repair and service barcode label printers and RF scanning terminals.
• Field service and on-site maintenance; remote support.
• Wi‑Fi system design, configuration and servicing.
• Disassembly/assembly of mechanical and electronic equipment.
• Troubleshooting and diagnostics of printers and scanners.

Skills

Electronics repair

Diagnostics

Customer service

Communication skills

Education

Trade/tertiary qualifications in electronics

Tools

Data Network Principals

Mobile Data Capture Hardware

Job description

Peacock Bros. have been a market leading provider of supply chain solutions for over 130 years. As a fifth-generation family-owned and operated business, Peacock Bros. is proud of its long-standing heritage and commitment to fostering innovation across the Group. At Peacock Bros, we take a customer centric, collaborative, team-based approach to deliver solutions for a wide variety of industries throughout Australia and New Zealand.

ABOUT THE ROLE

As the Service Technician, you are responsible for repairing, maintaining, and supporting barcode printers and RF scanning terminals on-site and remotely, including hardware setup, diagnostics, and occasional after-hours work.

Your key focus areas will include:

• Repair and service of leading brand barcode label printers and RF scanning terminals
• Field service and in-house maintenance
• Phone and online remote support
• Wi-Fi system design, configuration and servicing
• Disassembly/assembly of mechanical and electronic equipment
• Troubleshootingand diagnostics of barcode label printers and RF scanner terminals

ABOUT YOU

We are looking for an experienced and customer-focused Service Technician to deliver high-quality technical support and repair services across our Melbourne customer base.

You will have:

• Trade/tertiary qualifications in electronics
• Electronic and mechanical fault diagnosis skills
• Sound knowledge of computing, Windows and Android operating systems
• High standard of customer service
• High level of verbal communications & written skills
• Quality workmanship
• Minimum 1 years’ experience in electronic servicing industry
• Experience in Data Network Principals and Mobile Data Capture Hardware would be an advantage
• Current driver's licence

PERKS:

• 17.5% annual leave loading.
• On-site parking.
• Novated lease offerings.
• Strong work-life balance.
• Employee Assistance Program
• Access to the Company's Medallion Club

EQUAL OPPORTUNITIES:

Peacock Bros is an equal opportunity employer. This means applicants will be assessed on skill and merit and will be selected based on their suitability for the role. We aim to recruit a diverse range of people with a diverse range of talents to help us achieve our goals.

Applicants must be over 18 years of age. We may request proof of identity to confirm you are over 18.

Only shortlisted candidates will be notified.

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