Service Sales & Tendering Specialist

Hitachi, Ltd.; Brisbane; Hybrid; AUD 90,000 - 140,000; Full time

Job summary

Hitachi, Ltd. is seeking a commercially astute and technically capable Service Sales and Tendering Specialist in Brisbane to develop high-quality service proposals.

You will lead end-to-end tender responses, coordinate inputs from sales, engineering, operations and legal, and craft commercially attractive service solutions that align with customer needs and profitability. The role emphasizes cost estimation, pricing models, margin analysis and risk management within the tendering process, with a

Qualifications

• Experience in tendering, proposals, commercial management or service sales.
• Technical understanding of service solutions in industrial sectors.
• Strong costing, pricing, margin analysis and financial modelling skills.
• Knowledge of contractual terms, commercial risk and contract-management principles.
• Ability to manage multiple bids within demanding submission timelines.
• Strong stakeholder-management and project coordination abilities.
• Attention to detail, analytical thinking and structured problem solving.
• Clear written and verbal communication for complex information.

Responsibilities

• Lead end-to-end preparation of responses to customer enquiries, RFQs and tenders.
• Coordinate inputs across technical, commercial, operational and contractual teams to deliver compliant proposals.
• Develop service solutions aligned with customer requirements and capabilities.
• Define scopes, deliverables and execution strategies based on customer needs.
• Prepare detailed cost estimates, pricing models and commercial offers with profitability in mind.
• Conduct margin analysis and identify cost competitiveness improvements.
• Review commercial terms with legal and other stakeholders.
• Identify and mitigate risks during tendering and bidding processes.
• Support Sales and Business Units in integrating service offerings into proposals.
• Contribute to bid reviews and continuous improvement of tendering tools and templates.

Skills

Tendering

Commercial management

Pricing & costing

Financial modelling

Stakeholder management

Project coordination

Analytical thinking

Written communication

Job description

The Opportunity

We are seeking a commercially astute and technically capable Service Sales and Tendering Specialist to develop high-quality, competitive and technically sound service proposals.

In this role, you will lead the preparation of bids and tenders, develop commercially attractive service solutions and coordinate stakeholders across sales, engineering, operations and legal. Your work will directly support profitable service growth while delivering meaningful value to our customers.

How You’ll Make an Impact

• Lead the end-to-end preparation of responses to customer enquiries, requests for quotation and formal tenders.
• Coordinate technical, commercial, operational and contractual inputs to deliver accurate and compliant proposals.
• Develop optimised service solutions that align customer requirements with available technical capabilities.
• Translate customer needs into clearly defined scopes, deliverables and execution strategies.
• Prepare detailed cost estimates, pricing models and commercial offers while maintaining targeted profitability.
• Conduct margin analysis and identify opportunities to improve cost competitiveness.
• Review commercial terms and conditions in collaboration with legal and other relevant stakeholders.
• Identify and mitigate technical, commercial and contractual risks during the tendering process.
• Support Sales and Business Unit teams in incorporating service offerings into broader customer proposals.
• Contribute to bid reviews, win-and-loss analysis and the continuous improvement of tendering tools, templates and processes.

Your Background

• Demonstrated experience in tendering, proposals, commercial management, service sales or a comparable position.
• Technical understanding of service solutions, preferably within the electrical, energy or related industrial sector.
• Strong capability in costing, pricing, margin analysis and financial modelling.
• Working knowledge of contractual terms and conditions, commercial risk and contract-management principles.
• Ability to manage multiple bids and competing priorities within demanding submission timelines.
• Strong stakeholder-management and project-coordination skills.
• Excellent attention to detail, analytical capability and structured problem-solving skills.
• Clear written and verbal communication skills, with the ability to present complex technical and commercial information effectively.
• A collaborative approach and the ability to work across sales, engineering, operations and legal teams.