Service & Parts Operations Leader – Drive Excellence

South West Auto Group; Warrnambool; Vor Ort; AUD 120.000 - 160.000; Vollzeit

Benefits dieser Stelle

Competitive salary package

Performance bonuses

Company vehicle and fuel card

Ongoing training and development

Supportive family-owned business

Monday-Friday working week

Fantastic location at Warrnambool

Zusammenfassung

Warrnambool Toyota is seeking an experienced Fixed Operations Manager to lead our Service and Parts departments, driving customer satisfaction and team performance in a family-owned dealership on the Great Ocean Road.

You will oversee workshop workflow, monitor technician productivity, and mentor staff to uphold Toyota standards and operational targets, while maintaining a positive work-life balance for the team.

Qualifikationen

• Automotive industry management experience.
• Current manual driver's licence.
• Strong leadership and people management skills.
• Ability to prioritise and manage competing demands.
• Strong organisational and problem-solving abilities.

Aufgaben

• Leading the Service and Parts departments.
• Managing workshop workflow with the Workshop Manager.
• Monitoring technician productivity and performance.
• Supporting staff development and training.
• Ensuring build targets and quality standards are achieved.
• Overseeing accurate and timely paperwork completion.
• Achieving Toyota Excellence and internal performance targets.
• Identifying opportunities to improve department performances.
• Maintaining high levels of customer satisfaction.

Kenntnisse

Leadership

People management

Prioritization

Organisational skills

Problem solving

Automotive industry experience

Jobbeschreibung

Warrnambool Toyota is seeking an experienced Fixed Operations Manager to lead our Service and Parts departments, driving customer satisfaction and team performance in a family-owned dealership on the Great Ocean Road.

You will oversee workshop workflow, monitor technician productivity, and mentor staff to uphold Toyota standards and operational targets, while maintaining a positive work-life balance for the team.