Service Manager

Kalamunda Toyota; Perth; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Competitive salary package

Performance bonuses

Company vehicle and fuel card

Mobile phone allowance

Ongoing training and development

Career growth opportunities

Supportive family‑owned business

Job summary

Kalamunda Toyota is seeking an experienced Service Manager to lead our Service and Pre‑Delivery departments. This family‑owned dealership in WA focuses on customer satisfaction and team performance while driving operational success.

Join a well‑established business with strong growth opportunities, competitive compensation, and ongoing training to advance your career within Australia’s trusted automotive brand.

Qualifications

• Automotive industry management experience.
• Current WA manual driver's licence.
• Strong leadership and people management skills.
• Excellent communication skills.
• Ability to prioritise and manage competing demands.
• Strong organisational and problem-solving abilities.
• Confident computer skills.
• Automotive trade qualification (desirable)

Responsibilities

• Leading the Service and Pre‑Delivery teams
• Managing workshop workflow with the Workshop Manager
• Monitoring technician productivity and performance
• Supporting staff development and training
• Ensuring build targets and quality standards are achieved
• Overseeing accurate and timely paperwork completion
• Communicating delivery timelines and updates to Sales Managers
• Achieving Toyota and internal performance targets
• Identifying opportunities to improve department performance
• Maintaining high levels of customer satisfaction

Skills

Leadership

People management

Communication

Prioritisation

Organisation

Problem solving

IT skills

Automotive industry experience

Education

WA driver's license (manual)

Automotive trade qualification (desirable)

Job description

Kalamunda Toyota is looking for an experienced Service Manager to lead our Service and Pre‑Delivery departments.

This is an opportunity to join a well‑established, family‑owned Toyota dealership and play a key role in driving customer satisfaction, team performance, and operational success.

Why Join Us?

• Competitive salary package
• Performance bonuses
• Company vehicle and fuel card
• Mobile phone allowance
• Ongoing training and development
• Career growth opportunities
• Supportive family‑owned business

What You'll Be Responsible For

• Leading the Service and Pre‑Delivery teams
• Managing workshop workflow with the Workshop Manager
• Monitoring technician productivity and performance
• Supporting staff development and training
• Ensuring build targets and quality standards are achieved
• Overseeing accurate and timely paperwork completion
• Communicating delivery timelines and updates to Sales Managers
• Achieving Toyota and internal performance targets
• Identifying opportunities to improve department performance
• Maintaining high levels of customer satisfaction

What We're Looking For

• Automotive industry management experience
• Current WA manual driver's licence
• Strong leadership and people management skills
• Excellent communication skills
• Ability to prioritise and manage competing demands
• Strong organisational and problem‑solving abilities
• Confident computer skills
• Automotive trade qualification (desirable)

About Kalamunda Toyota

For more than 40 years, Kalamunda Toyota has proudly served private, commercial, and mining customers across Perth and the Hills region.

As a family‑owned dealership, we invest in our people and provide long‑term career opportunities within Australia's most trusted automotive brand.

Employee Benefits

• Ongoing training and support
• Employee discounts on Toyota products and services
• Discounts on shopping, dining, travel and entertainment
• Employee Assistance Program (EAP)

Find out more:
https://www.kalamundatoyota.com.au/careers/m/careers-enquiry/