Service Manager: Lead Automotive Team to Growth

Wideland Group; Scone; On-site; AUD 90,000 - 110,000; Full time

Job summary

Wideland Group is seeking an experienced, hands-on Service Manager for our Toyota & Isuzu Ute dealership in Scone. You will lead the service team, drive KPI performance, and ensure courteous service to clients and colleagues while growing the business and maintaining strong customer satisfaction.

The role requires proven supervision, extensive automotive knowledge, and the ability to market services through strategic operations.

Qualifications

• Proven supervisory experience in a similar role.
• Extensive mechanical knowledge of automotive products and/or equipment.
• Operational experience leading, coaching and managing teams to meet KPI's.
• Demonstrated ability to market our services using business strategies.
• Exceptional communication and interpersonal skills.
• Dedication to customer satisfaction and service requirements.
• Computer literacy with experience in dealer management systems is advantageous.
• Supportive and 'can do' attitude.
• Applications for those withoutexperience will not be considered.

Responsibilities

• Lead your team to provide courteous service to clients and colleagues.
• Drive KPI achievement through effective supervision and coaching.
• Utilise dealer management systems to support operations.
• Market services using strategic business approaches.
• Grow the service department while maintaining customer satisfaction.
• Foster positive communication with staff and the community.

Skills

Supervisory experience

Automotive mechanical knowledge

KPI driven leadership

Marketing services

Communication & interpersonal skills

Customer satisfaction focus

Dealer management systems

Can-do attitude

Tools

Dealer management systems

Job description

Wideland Group is seeking an experienced, hands-on Service Manager for our Toyota & Isuzu Ute dealership in Scone. You will lead the service team, drive KPI performance, and ensure courteous service to clients and colleagues while growing the business and maintaining strong customer satisfaction.

The role requires proven supervision, extensive automotive knowledge, and the ability to market services through strategic operations.