Service & Parts Coordinator — Growth, Training & Support

Morgan Consulting; Adelaide; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Career development

Supportive team environment

Ongoing training and development

Stable, long-term career prospects

Diverse role with responsibility

Job summary

Morgan Consulting in Adelaide is seeking a Service & Parts Co-ordinator to support service and sales operations across South Australia. You will coordinate customer maintenance schedules, assist service operations, and provide essential administrative support for a busy branch.

The role suits someone with experience in service-based environments such as automotive, forklift, or heavy equipment, with a proactive, organised approach and strong customer focus.

Qualifications

• Experience in administration, service coordination, or customer support.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Proficiency with Microsoft Office applications.
• Ability to manage multiple tasks and priorities.
• Customer-focused with commitment to high-quality service.
• Australian working rights.
• Experience in automotive, forklift, industrial equipment is a plus.

Responsibilities

• Coordinate servicing, repairs, and maintenance for customers in South Australia.
• Maintain contact with customers to meet service requirements.
• Raise and manage job cards and service documents.
• Respond to customer inquiries with outstanding support.
• Prepare quotations for service work and spare parts.
• Coordinate spare parts orders and availability.
• General warehouse duties and loading/unloading of products and parts.
• Process purchase orders and invoices, and maintain records.
• Maintain service schedules and customer information.
• Provide administrative support to the branch.
• Ensure documentation is accurate and timely.

Skills

Communication

Organization

Multitasking

Customer focus

Independent work

Attention to detail

Tools

Microsoft Office

Job description

Morgan Consulting in Adelaide is seeking a Service & Parts Co-ordinator to support service and sales operations across South Australia. You will coordinate customer maintenance schedules, assist service operations, and provide essential administrative support for a busy branch.

The role suits someone with experience in service-based environments such as automotive, forklift, or heavy equipment, with a proactive, organised approach and strong customer focus.