Service Operations Coordinator — Remote Fridays, Temp to Perm

West Recruitment; Sydney; Ibrido; AUD 68.000 - 83.000; Tempo pieno

Vantaggi offerti da questo lavoro

WFH Thursdays and Fridays

Rotating Saturday roster

Excellent training and supportive team

Temp role with potential permanent

Descrizione del lavoro

West Recruitment partners with an established energy and utilities business in Australia to recruit for a temporary NSW-based role coordinating field technicians and ensuring smart meter installations run smoothly. You will schedule and dispatch technicians across NSW, manage urgent jobs, liaise with customers and contractors, and monitor progress.

The role offers WFH Thursdays and Fridays, a rotating Saturday roster, and strong training and a supportive team.

Competenze

• Experience in scheduling, dispatch, customer service or operations administration.
• Strong communication and problem-solving skills.
• Organised, proactive and able to juggle competing priorities.
• Confident using Microsoft Office and business systems.
• Salesforce experience advantageous.
• Available immediately or at short notice.

Mansioni

• Coordinate scheduling and dispatch of field technicians.
• Manage urgent work orders and resolve scheduling issues.
• Liaise with customers, technicians, retailers and contractors.
• Coordinate appointments and site access.
• Monitor job completion and technician productivity.
• Respond to customer enquiries and maintain accurate records.

Conoscenze

Scheduling experience

Dispatch experience

Customer service

Operations administration

Strumenti

Microsoft Office

Salesforce

Descrizione del lavoro

West Recruitment partners with an established energy and utilities business in Australia to recruit for a temporary NSW-based role coordinating field technicians and ensuring smart meter installations run smoothly. You will schedule and dispatch technicians across NSW, manage urgent jobs, liaise with customers and contractors, and monitor progress.

The role offers WFH Thursdays and Fridays, a rotating Saturday roster, and strong training and a supportive team.