Service Coordinator

AustCorp Executive; Sydney; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Early Friday finish

Global brand

Friendly team culture

Career growth across service or rental

Job summary

AustCorp Executive NSW is seeking a Service & Rental Coordinator to support NSW service and rental operations across NSW. You will coordinate incoming service jobs, raise quotes and work orders, and communicate updates to customers. This role suits someone organized with strong communication and ERP experience, particularly iScala.

Hours: Monday–Thursday 7:00am–3:30pm; Friday 7:00am–1:00pm (early finish). Weekends off.

Qualifications

• 2+ years in service admin / customer support
• Experience in industrial, hire, pumps or engineering industries beneficial
• Strong communication & stakeholder skills
• Highly organised with strong attention to detail
• Confident using Microsoft Office & ERP systems (iScala ideal but not essential)
• Current driver's licence

Responsibilities

• Coordinate incoming service jobs & customer enquiries
• Enter jobs, raise quotes & work orders in iScala
• Communicate job progress and updates to customers
• Support workshop & field service scheduling
• Process rental contracts, fleet dispatch & returns
• Maintain fleet readiness & asset status records
• Assist with invoicing, reporting & admin support

Skills

Customer service

Coordination

Communication

MS Office

Tools

iScala

Microsoft Office

Job description

Service & Rental Coordinator - NSW
Sydney | Full-time | Pumps & Engineering Sector

Join a global leader in water technology and pumping systems, supporting both service and rental operations across NSW. This is a fantastic role for someone who enjoys coordinating workflows, supporting technicians and customers, and being the central point of communication in a busy service environment.

If you're organised, customer-focused and looking for work-life balance — read on.

What you'll be doing

• Coordinate incoming service jobs & customer enquiries
• Enter jobs, raise quotes & work orders in iScala
• Communicate job progress and updates to customers
• Support workshop & field service scheduling
• Process rental contracts, fleet dispatch & returns
• Maintain fleet readiness & asset status records
• Assist with invoicing, reporting & admin support

Hours & Work/Life Balance

• Monday - Thursday: 7:00am - 3:30pm
• Friday: 7:00am - 1:00pm(early finish every Friday)
• Weekends off

Perfect for those who like an earlier start and more personal time.

What we're looking for

• 2+ years in service admin / customer support
• Experience in industrial, hire, pumps or engineering industries beneficial
• Strong communication & stakeholder skills
• Highly organised with strong attention to detail
• Confident using Microsoft Office & ERP systems (iScala ideal but not essential)
• Current driver's licence

Why you'll love it

• Global, stable market-leading brand
• Friendly, supportive team culture
• Excellent work-life balance with early finishes
• Career growth across service or rental streams
• Varied, fast-paced role with great team support

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