Remote Operations & Sales Administrator

Y-Axis; Sydney; Remote; AUD 55,000 - 70,000; Full time

Job summary

East Coast Energy Group is seeking an organised, motivated Operations Administrator in Sydney for a full-time role. The position supports sales and operations, ensuring exceptional customer service from enquiry to project completion.

Immediate start with ongoing project coordination and data handling. The ideal candidate will have at least 1 year in administration, strong communication, and excellent organisational skills, plus proficiency with Microsoft Office and Outlook.

Qualifications

• Minimum 1 year experience in an administration or office support role.
• Excellent customer service and professional phone manner.
• Strong organisational and time management skills.
• Ability to multitask and prioritise competing tasks.
• High attention to detail and accuracy.
• Excellent computer skills, including Microsoft Office and Outlook.
• Strong communication and problem-solving abilities.
• Reliable, proactive and able to work independently as well as part of a team.

Responsibilities

• Answer incoming phone calls and respond promptly to customer enquiries and emails.
• Schedule appointments and provide day-to-day support to the sales team.
• Manage jobs from quotation through to completion.
• Follow up with customers, suppliers and internal staff to ensure projects remain on schedule.
• Maintain accurate customer records and update job progress.
• Prepare quotations, invoices and general documentation.
• Assist with purchasing, ordering and supplier communications.

Job description

East Coast Energy Group is seeking an organised, motivated Operations Administrator in Sydney for a full-time role. The position supports sales and operations, ensuring exceptional customer service from enquiry to project completion.

Immediate start with ongoing project coordination and data handling. The ideal candidate will have at least 1 year in administration, strong communication, and excellent organisational skills, plus proficiency with Microsoft Office and Outlook.