Service Operations Coordinator

MineARC; Western Australia; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Social Club and events

Professional development opportunities

Free gym with 24/7 access

Job summary

MineARC Systems is seeking a Service Administrator to join the Perth team, supporting the Service department. The role suits someone who enjoys coordinating tasks, working with customers and technicians, and ensuring service operations run smoothly.

Key responsibilities include processing orders and invoicing, maintaining documentation, handling expedites, and scheduling technicians. A customer-focused, detail-oriented professional with strong Office skills will thrive in this role.

Qualifications

• Previous administration or coordination experience is highly regarded.
• Strong organisational and time management skills are required.
• Excellent communication and customer service abilities.
• High attention to detail and accuracy is essential.

Responsibilities

• Prepare purchase orders, create sales orders and daily invoicing.
• Maintain departmental documentation and support contractor management portals.
• Respond to expediting requests and order status enquiries.
• Assist with monitoring customer asset information to support maintenance initiatives.
• Coordinate parts and materials and post service sales quotations.
• Assist with scheduling Service Technicians and allocating resources.
• Provide general administrative support to the Service Team.

Skills

Organisational skills

Customer service

Communication

Time management

Attention to detail

Tools

Microsoft Office

Job description

MineARC Systems is seeking a Service Administrator to join the Perth team, supporting the Service department. The role suits someone who enjoys coordinating tasks, working with customers and technicians, and ensuring service operations run smoothly.

Key responsibilities include processing orders and invoicing, maintaining documentation, handling expedites, and scheduling technicians. A customer-focused, detail-oriented professional with strong Office skills will thrive in this role.