Service Advisor

Grand Motors; Gold Coast City; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Employee Assistance Program

Monthly BBQs

Employee of the Month awards

Toyota myBenefits

Job summary

Grand Motors Toyota on the Gold Coast is seeking an experienced Service Advisor to join our Toyota dealership in a fast-paced, customer-focused environment. Based in Southport, just minutes from Surfers Paradise, the team delivers professional service in a modern facility with strong growth potential.

We offer a competitive salary plus generous commission and bonus structures, access to ongoing training, and clear career progression.

Qualifications

• You radiate energy, professionalism, and genuine care.
• You love creating memorable experiences for every customer.
• You thrive in a team environment and handle pressure well.
• You communicate clearly, both written and spoken.
• You hold a valid QLD manual/auto driver's license with a clean record.
• You have proven customer service experience in Automotive, Hospitality, or Retail.

Responsibilities

• Greet customers and assess service needs to deliver solutions.
• Liaise with technicians to coordinate service work.
• Upsell where appropriate and explain service recommendations.
• Maintain high standards of customer satisfaction.

Skills

Customer service

Communication skills

Team player

Professionalism

Attention to detail

Job description

Great opportunity for an experienced Service Advisor to join a Toyota dealership.

Competitive salary + generous commission & bonus structures

Work in a modern, professional environment

Access to ongoing training, development, and career progression

Are you ready to elevate your career with a highly respected Toyota dealership?

At Grand Motors Toyota, we've proudly served the Gold Coast community since the 1950s and have been an official Toyota Dealer since 1963. With a reputation built on excellence, we’ve become a true industry leader – recognised nationally for our achievements in Sales, Service, Parts, Business Management, Brand, and Customer Experience.

Based in Southport, just 6 minutes from the golden sands of Surfers Paradise, our location is as vibrant as the team you'll be joining.

Due to continued growth, we’re looking for a dynamic, motivated and experienced Service Advisor who thrives in a fast-paced, customer-first environment.

Great opportunity for an experienced Service Advisor to join a Toyota dealership.

• Competitive salary + generous commission & bonus structures
• Work in a modern, professional environment
• Access to ongoing training, development, and career progression

Are you ready to elevate your career with a highly respected Toyota dealership?

At Grand Motors Toyota, we've proudly served the Gold Coast community since the 1950s and have been an official Toyota Dealer since 1963. With a reputation built on excellence, we’ve become a true industry leader – recognised nationally for our achievements in Sales, Service, Parts, Business Management, Brand, and Customer Experience.

Based in Southport, just 6 minutes from the golden sands of Surfers Paradise, our location is as vibrant as the team you'll be joining.

Due to continued growth, we’re looking for a dynamic, motivated and experienced Service Advisor who thrives in a fast-paced, customer-first environment.

About You:

You're someone who:

• Radiates energy, professionalism, and genuine care
• Loves creating memorable experiences for every customer
• Thrives in a team environment and works well under pressure
• Communicates clearly and confidently – both written and spoken
• Holds a valid QLD manual/auto driver’s license with a clean record
• Has proven experience in customer service (Automotive, Hospitality, or Retail)

Why Choose Grand Motors Toyota?

We don’t just offer jobs – we offer careers built on growth, recognition, and community.

• Secure full-time role in a forward-thinking, award-winning dealership
• Competitive salary + generous commission & bonus structures
• Work in a modern, professional environment
• Access to ongoing training, development, and career progression
• Employee Assistance Program to support your wellbeing
• Monthly BBQs, team celebrations, and Employee of the Month awards
• Access to exclusive Toyota myBenefits
• Be part of a team that genuinely cares and is committed to excellence

Your next move:

If you're passionate about people, performance, and proud to be part of something bigger – this is your opportunity.