Automotive Service Manager

Kerry's Automotive Group; Brisbane; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Relocation assistance

Career growth

Lifestyle

Job summary

Kerry’s Automotive Group in Darwin is seeking a Service Manager to lead the Service Department, oversee a high-volume workshop, and drive exceptional customer experiences. You will mentor technicians and advisors, manage budgets, and ensure efficient, profitable operations.

Relocation assistance is offered. A strong track record in franchised dealerships and a Darwin-positive attitude are essential for success in this role.

Qualifications

• 3+ years in franchised dealer service management.
• Proven leadership to mentor and motivate a large team.
• Ability to communicate workshop requirements clearly.
• Adaptability in a fast-paced environment.
• Positive, can-do attitude and willingness to relocate to Darwin.

Responsibilities

• Own the day-to-day operation of the Service Department.
• Oversee a high-volume workshop and team of technicians and advisors.
• Lead service operations to be efficient and profitable.
• Manage budgets, forecasting and departmental profitability.
• Ensure safety standards and manufacturer compliance across brands.

Skills

Team Leadership

Operational Efficiency

Customer Experience

Financial Management

Compliance

Technical Savvy

Adaptability

Darwin Spirit

Job description

Service Manager | Kerry’s Automotive Group | Darwin, NT

BYD | GWM | GMSV | XPENG | MERCEDES BENZ | NISSAN | HONDA

Drive your career to the Top End!

Are you a high-octane Service Manager looking for a change of scenery? Kerry’s Automotive Group, Darwin’s premier multi-franchise dealership, is looking for a powerhouse leader to steer our service department toward continued excellence.

This is an opportunity for an established Service Manager to step into a well-supported leadership role.

Darwin isn't just a location; it’s a lifestyle. If you’re tired of the city gridlock, swap it for world-class fishing, stunning sunsets, and a tropical pace of life. For the right candidate, we are offering a comprehensive relocation package to help you make the Territory your new home.

The Role

As our Service Manager, you'll take ownership of the day-to-day operation of the Service Department, ensuring our customers receive an exceptional experience. You will oversee a high-volume workshop, lead a team of skilled technicians and advisors, and ensure our operations run efficiently and profitable.

Key Responsibilities:

• Team Leadership: Mentor, manage, and motivate a large service team to hit KPIs and maintain a culture of excellence.

• Operational Efficiency: Optimise workshop flow to maximize productivity without compromising on quality.

• Customer Experience: Maintain Kerry’s reputation for outstanding customer service.

• Financial Performance: Manage departmental budgets, forecasting, and profitability.

• Compliance: Ensure all safety standards and manufacturer requirements are met across our diverse brand portfolio.

What You Bring to the Table

• Proven Experience: You have a solid track record as a Service Manager or Senior Assistant Service Manager within a franchised dealership with at least 3 years experience.

• Technical Savvy: While you're in the office, you speak the language of the workshop fluently.

• Leadership: You know how to build a team that actually wants to come to work.

• Adaptability: You can pivot quickly in a fast-paced environment.

• The "Darwin" Spirit: A positive, "can-do" attitude and an interest in becoming part of a tight-knit community.

Why Kerry’s Automotive Group?

• Competitive Salary + Incentives: A package that reflects your expertise and results.

• Relocation Assistance: We’ll help get you (and your gear) to Darwin.

• Career Growth: Work with a leading automotive group with a massive footprint in the NT.

• Lifestyle: Enjoy 300+ days of sunshine a year and some of the best outdoor adventures Australia has to offer.