Service Department Leader – Heavy Equipment & Field Ops

Hitachi Construction Machinery; Emerald; Presencial; AUD 150 000 - 210 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Salary package

Employee perks program

Career stability

Inclusive culture

Health insurance

Employee referral rewards

Parental leave

Upskilling programs

Resumo da oferta

Hitachi Construction Machinery Australia is seeking an experienced Service Manager to lead the Emerald Service Department. This senior role is accountable for the department’s operational and financial performance, safety, and customer service excellence.

You will manage a service team, drive continuous improvement, and collaborate with Parts, Customer Support and Administration to deliver outstanding results in a fast-paced environment.

Qualificações

• Must hold a Cert III trade qualification in Diesel Fitting, Mobile Plant, or related heavy equipment.
• Proven leadership experience overseeing large service or maintenance teams in mining/construction.
• Strong commercial acumen with budget and P&L experience.

Responsabilidades

• Lead and develop the Emerald service team.
• Own departmental P&L, budgets, forecasting and financial performance.
• Drive productivity across workshop and field service operations.

Conhecimentos

Leadership

Commercial acumen

Data analysis

Stakeholder management

Excel

Team development

Formação académica

Cert III Trade Qualification (Diesel Fitting / Mobile Plant)

Ferramentas

MS Office

Descrição da oferta de emprego

Hitachi Construction Machinery Australia is seeking an experienced Service Manager to lead the Emerald Service Department. This senior role is accountable for the department’s operational and financial performance, safety, and customer service excellence.

You will manage a service team, drive continuous improvement, and collaborate with Parts, Customer Support and Administration to deliver outstanding results in a fast-paced environment.