Service Delivery Analytics & Dashboards Specialist

Payments To Grow Your World; Victoria; On-site; AUD 90,000 - 120,000; Full time

Job summary

Worldline Service Australia is seeking a proactive dashboard and reporting analyst to build and automate service reporting from multiple management tools. You will work within the Service Delivery team to ensure stable, resilient reporting that meets contractual obligations, leveraging Power BI/Tableau, SQL, and ITIL practices.

Join a global payments leader and contribute to monthly reporting, KPI calculations, and data source validation while collaborating with Data Engineers and AI Developers.

Qualifications

• Proficient in building dashboards and standard reports.
• Experience in automating service reporting processes.
• Familiarity with ITIL practices and data governance.

Responsibilities

• Build and automate service reporting from multiple management tools.
• Maintain accurate KPI calculations and data source validation.
• Collaborate with Data Engineers and AI Developers to improve reporting.

Skills

Power BI

Tableau

SQL

ITIL

Job description

Worldline Service Australia is seeking a proactive dashboard and reporting analyst to build and automate service reporting from multiple management tools. You will work within the Service Delivery team to ensure stable, resilient reporting that meets contractual obligations, leveraging Power BI/Tableau, SQL, and ITIL practices.

Join a global payments leader and contribute to monthly reporting, KPI calculations, and data source validation while collaborating with Data Engineers and AI Developers.