BI & Reporting Analyst: Dashboards, Forecasting & Insights

CROSS SPHERE PARTNERS PTY LTD; North Sydney Council; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive remuneration

Central BI role in company

Professional development

Career progression

Job summary

CROSS SPHERE PARTNERS PTY LTD in North Sydney NSW is seeking a Business Intelligence and Reporting Analyst to build and operate its Australian information-management and reporting function. You will collect, organise, validate and analyse customer, payment, financial and operational data to create reliable intelligence for management.

You will develop KPI frameworks, dashboards and recurring reports, forecast and budgeting support, and implement data governance.

Qualifications

• 5+ years in BI, information management or reporting.
• Proficiency in Excel and BI/ERP/CRM systems.
• Experience coordinating across finance, payments, CRM and operations.
• Strong communication skills.
• Desirable qualification in business, data analytics or statistics.

Responsibilities

• Manage the collection, organisation, validation and processing of customer, financial, payment and operational information to produce reliable business intelligence.
• Analyse customer engagement, retention, transaction and payment patterns to identify trends, risks and opportunities.
• Prepare customer‑insight reports covering KPIs, trends and actionable recommendations for acquisition, engagement and retention.
• Develop KPI dashboards, automated Excel reports and BI reporting solutions to improve accuracy and efficiency.
• Undertake forecasting, budgeting support, variance analysis and performance planning with reconciliations.
• Investigate data inconsistencies and operational anomalies, coordinating with finance, payments, accounting, CRM and operations teams.
• Translate complex information into clear commercial recommendations and present findings to management.

Skills

Excel

Data analysis

BI tools

Education

Bachelor’s degree in business/information management or related

Tools

SAP

Looker

Qlik Sense

Celesta

Genome

Job description

CROSS SPHERE PARTNERS PTY LTD in North Sydney NSW is seeking a Business Intelligence and Reporting Analyst to build and operate its Australian information-management and reporting function. You will collect, organise, validate and analyse customer, payment, financial and operational data to create reliable intelligence for management.

You will develop KPI frameworks, dashboards and recurring reports, forecast and budgeting support, and implement data governance.