Service Coordinator - Maintenance & Client Scheduling

Randstad Australia; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Brand-new offices nearby Mascot

High-profile client portfolio

Team-focused environment

Clear development paths

Job summary

Randstad Australia is partnering with a leading national commercial property maintenance provider in Mascot to recruit a Service Coordinator. You will ensure maintenance jobs are scheduled, tracked and delivered with exceptional service to clients and trades.

You will coordinate reactive and preventative work orders, allocate tasks to a national trade network, manage progress and invoicing, and maintain strong relationships while prioritising urgent tasks.

Qualifications

• Experience coordinating reactive and preventative maintenance work orders.
• Ability to allocate jobs to a national trade network and meet SLAs.
• Strong client and trades communication and relationship-building.
• Ability to manage progress, variations and invoicing in the system.

Responsibilities

• Coordinating and scheduling reactive and preventative maintenance work orders across various trade types.
• Allocating jobs to a national trade network while meeting client SLAs.
• Acting as the primary contact for clients and trades with regular updates.
• Managing job progress, portal updates, variations and invoicing close-outs.

Skills

Scheduling

Client communication

Vendor management

Administration

Prioritisation

Tools

Simpro

Job description

Randstad Australia is partnering with a leading national commercial property maintenance provider in Mascot to recruit a Service Coordinator. You will ensure maintenance jobs are scheduled, tracked and delivered with exceptional service to clients and trades.

You will coordinate reactive and preventative work orders, allocate tasks to a national trade network, manage progress and invoicing, and maintain strong relationships while prioritising urgent tasks.