Service Coordinator: Maintenance & Client Liaison

SCIS Property Group; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Stable, full-time role

Career development opportunities

Job summary

SCIS Property Group is seeking an experienced Service Coordinator to support reactive and planned maintenance across our national portfolio. Working from the Alexandria office, you’ll coordinate maintenance works, schedule jobs, and track delivery to meet client SLAs.

In this fast-paced, structured role you’ll liaise between clients, trades and internal teams, manage workflows, prioritize urgent works, and build strong relationships with our national trade network to ensure on-time completions.

Qualifications

• Experience in a Service Coordinator, Scheduler or Facilities Coordinator role is a must.
• Background in maintenance, trades, facilities or property services is preferred.
• Strong organisational and communication skills to manage multiple jobs.

Responsibilities

• Coordinate reactive and preventative maintenance across multiple trades.
• Schedule and allocate jobs to a national trade network.
• Monitor progress and ensure timely completion in line with SLAs.
• Act as the primary contact for clients and trades with premium service.
• Manage updates, variations and close-out within systems and portals.
• Prioritise urgent works and adapt to changing requirements.
• Resolve scheduling issues and access challenges.
• Build strong relationships with the trade network.

Skills

Service coordination

Scheduling

Client management

Multitasking

Communication

Tools

Microsoft Office

CRM systems

Job description

SCIS Property Group is seeking an experienced Service Coordinator to support reactive and planned maintenance across our national portfolio. Working from the Alexandria office, you’ll coordinate maintenance works, schedule jobs, and track delivery to meet client SLAs.

In this fast-paced, structured role you’ll liaise between clients, trades and internal teams, manage workflows, prioritize urgent works, and build strong relationships with our national trade network to ensure on-time completions.