Service Coordinator

Alfa Laval; Sydney; On-site; AUD 58,000 - 85,000; Full time

Job summary

Alfa Laval in Huntingwood, NSW is seeking a Service Co-ordinator to assign engineers based on skillset and location, coordinate site readiness with customers, and plan field and service centre scheduling. You’ll manage travel, inductions, and communications with stakeholders at every milestone.

You will also consolidate costs, handle purchase orders for tools and PPE, and work closely with teams to ensure a seamless service delivery experience for our clients.

Qualifications

• Excellent time-management and organisational skills.
• Proven ability to deliver results in a fast-paced environment.
• Strong coordination and planning experience.
• Ability to work independently and in a team.
• Excellent written and verbal communication with diverse stakeholders.

Responsibilities

• Assign engineers/technicians based on skillset, location, and job requirements.
• Coordinate with customers for site/equipment readiness, delivery, and scheduling.
• Plan and manage job scheduling for both field and service centre activities, including travel, trainings and inductions.
• Ensure regular updates are communicated to customers at milestones or as per customer requests.
• Consolidate and book costs/hours, handing over to CSC for invoicing within 10 business days of job completion.
• Manage purchase orders for tools, calibration, PPE, and other non-spare part purchases.
• Work closely with other coordinators, managers, and teams to ensure seamless service delivery.

Skills

Time management

Organisational skills

Coordination

Communication

Self-motivation

Job description

The Alfa Laval Story:
Every day, we get opportunities to make a positive impact—on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Applicants must possess full and unrestricted Australian working rights.

Location : Huntingwood, NSW

Type : 6-month contract

What You Will Do:

• Assign engineers/technicians based on skillset, location, and job requirements.
• Coordinate with customers for site/equipment readiness, delivery, and scheduling.
• Plan and manage job scheduling for both field and service centre activities, including travel, trainings and inductions.
• Ensure regular updates are communicated to customers at every key milestone or as per customer requests.
• Consolidate and book costs/hours, handing over to CSC for invoicing within 10 business days of job completion.
• Manage purchase orders for tools, calibration, PPE, and other non-spare part purchases.
• Work closely with other coordinators, managers, and teams to ensure seamless service delivery.

What you bring

• Exceptional time management and organisational skills.
• Proven ability to thrive and deliver results in a fast-paced environment.
• Strong experience in coordination and planning.
• Capable of working independently while also contributing effectively within a team setting.
• Excellent written and verbal communication skills, with the ability to engage professionally with a range of stakeholders.