Dynamic Service Coordinator – Scheduling & Client Ops (6m Contract)

Alfa Laval; Sydney; On-site; AUD 58,000 - 85,000; Full time

Job summary

Alfa Laval in Huntingwood, NSW is seeking a Service Co-ordinator to assign engineers based on skillset and location, coordinate site readiness with customers, and plan field and service centre scheduling. You’ll manage travel, inductions, and communications with stakeholders at every milestone.

You will also consolidate costs, handle purchase orders for tools and PPE, and work closely with teams to ensure a seamless service delivery experience for our clients.

Qualifications

• Excellent time-management and organisational skills.
• Proven ability to deliver results in a fast-paced environment.
• Strong coordination and planning experience.
• Ability to work independently and in a team.
• Excellent written and verbal communication with diverse stakeholders.

Responsibilities

• Assign engineers/technicians based on skillset, location, and job requirements.
• Coordinate with customers for site/equipment readiness, delivery, and scheduling.
• Plan and manage job scheduling for both field and service centre activities, including travel, trainings and inductions.
• Ensure regular updates are communicated to customers at milestones or as per customer requests.
• Consolidate and book costs/hours, handing over to CSC for invoicing within 10 business days of job completion.
• Manage purchase orders for tools, calibration, PPE, and other non-spare part purchases.
• Work closely with other coordinators, managers, and teams to ensure seamless service delivery.

Skills

Time management

Organisational skills

Coordination

Communication

Self-motivation

Job description

Alfa Laval in Huntingwood, NSW is seeking a Service Co-ordinator to assign engineers based on skillset and location, coordinate site readiness with customers, and plan field and service centre scheduling. You’ll manage travel, inductions, and communications with stakeholders at every milestone.

You will also consolidate costs, handle purchase orders for tools and PPE, and work closely with teams to ensure a seamless service delivery experience for our clients.