Service Coordinator

Alfa Laval Mid Europe GmbH; City Of Kwinana; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

25 days annual leave

Death & Total permanent disability not

Income protection

Perkbox Discounts

Portal Financial & Wellbeing Seminars

Job summary

Alfa Laval in Kwinana Beach, WA is seeking an Operations Coordinator to manage field and service centre scheduling, coordinate with customers, and ensure timely delivery of projects. You will assign engineers, monitor progress, and maintain clear communication with stakeholders.

The role requires excellent time management, strong coordination and planning experience, and the ability to work independently while contributing to a team.

Qualifications

• Excellent time management and organisational skills.
• Proven ability to thrive in a fast-paced environment.
• Strong experience in coordination and planning.
• Excellent written and verbal communication skills, with the ability to engage professionally with a range of stakeholders.

Responsibilities

• Assign engineers/technicians based on skillset, location, and job requirements.
• Coordinate with customers for site/equipment readiness, delivery, and scheduling.
• Plan and manage job scheduling for both field and service centre activities, including travel, trainings and inductions.
• Ensure regular updates are communicated to customers at every key milestone or as per customer requests.
• Consolidate and book costs/hours, handing over to CSC for invoicing within 10 business days of job completion.
• Manage purchase orders for tools, calibration, PPE, and other non-spare part purchases.
• Work closely with other coordinators, managers, and teams to ensure seamless service delivery.

Skills

Time management

Coordination

Planning

Communication

Independent work

Job description

The Alfa Laval Story

Every day, we get opportunities to make a positive impact—on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start‑up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Applicants must possess full and unrestricted Australian working rights.

Location

Kwinana Beach, WA

Benefits

• 25 days annual leave
• Death & Total permanent disability cover
• Income protection
• Perkbox Discounts
• Portal Financial & Wellbeing Seminars

What You Will Do

• Assign engineers/technicians based on skillset, location, and job requirements.
• Coordinate with customers for site/equipment readiness, delivery, and scheduling.
• Plan and manage job scheduling for both field and service centre activities, including travel, trainings and inductions.
• Ensure regular updates are communicated to customers at every key milestone or as per customer requests.
• Consolidate and book costs/hours, handing over to CSC for invoicing within 10 business days of job completion.
• Manage purchase orders for tools, calibration, PPE, and other non-spare part purchases.
• Work closely with other coordinators, managers, and teams to ensure seamless service delivery.

What you bring

• Exceptional time management and organisational skills.
• Proven ability to thrive and deliver results in a fast-paced environment.
• Strong experience in coordination and planning.
• Capable of working independently while also contributing effectively within a team setting.
• Excellent written and verbal communication skills, with the ability to engage professionally with a range of stakeholders.

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start‑up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.