Service Allocation & Admin Coordinator — Customer‑Focused

Kion Group; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Learning resources

Gym membership

Novated leasing

Counselling (EAP)

Anniversary bonuses

Job summary

Linde Material Handling Australia is seeking a Service Allocation & Administration Coordinator to deliver a high level of customer service, allocate jobs to our field service technicians, and provide general administrative support to the Service Department.

You will be highly organised with strong communication and computer skills, able to manage multiple tasks in a fast-paced service environment, and contribute to a proactive team culture. Pre-employment checks apply.

Qualifications

• Previous administrative or customer service experience.
• Strong organisation and attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong communication and computer skills.
• Team-focused with a proactive approach.

Responsibilities

• Open and close jobs within the service management system.
• Liaise with Field Technicians to allocate jobs accordingly and keep customers updated.
• Provide administrative support to the Service Department.
• Prepare estimates and ensure service orders are invoiced and closed.
• Assist with incoming service calls during busy periods.

Skills

Administration

Customer service

Organised

Attention to detail

Communication skills

Tools

MS Office

Service management system

Job description

Linde Material Handling Australia is seeking a Service Allocation & Administration Coordinator to deliver a high level of customer service, allocate jobs to our field service technicians, and provide general administrative support to the Service Department.

You will be highly organised with strong communication and computer skills, able to manage multiple tasks in a fast-paced service environment, and contribute to a proactive team culture. Pre-employment checks apply.