Field Service Technician - SA

Linde Material Handling; Adelaide; On-site; AUD 55,000 - 75,000; Full time

Job summary

Linde Material Handling is seeking a Field Service Technician to join the Adelaide area team. You will diagnose and repair forklift trucks, service heavy equipment, and provide frontline customer support in a mobile role.

The position involves ordering parts, using the Linde Service App, and assisting workshop repairs as needed. A positive attitude and mechanical background are essential for success in this role.

Qualifications

• Mechanical background or hands-on repair experience.
• Experience or familiarity with forklifts or heavy equipment is preferred.
• Positive attitude and customer-focused approach are essential.

Responsibilities

• Diagnose and troubleshoot software and hardware issues.
• Order Spare Parts through the Parts Portal.
• Use the Linde Service App to receive jobs from office and to log relevant information.
• Provide excellent customer service and communication.
• Manage Service Van Stock Levels and ensure proper maintenance and care of tools.
• Liaise with the Service Allocators to confirm the jobs assigned daily and ensure timely completion.
• Be able to assist in repairs of units in the workshop.
• Assist other service techs as required.
• Participate in our after-hours on-call service roster for any after-hours issues in accordance with company policies and industrial agreements.
• Servicing and repairs on various sizes and models of forklifts.

Skills

Positive attitude

Customer service

Willingness to learn

Tools

Forklift trucks

Heavy equipment

Automotive repair

Job description

Linde Material Handling has been a major participant in the Material Handling industry in Australia since 1971, and as part of the global KION Group, we're driven by one mission to Push it Forward. We believe our true strength lies in our people, as it's the unique skills and unwavering commitment of our employees that truly keeps the world moving.
We are currently seeking a driven and reliable Field Service Technician to join the team at Linde Material Handling around the Adelaide area. You will enjoy working as part of a supportive team and look forward to building a career with a well-respected company and gaining experience working on some of the world's premier forklift trucks.

We Offer

Your responsibilities

• Diagnose and trouble shoot software and hardware issues.
• Order Spare Parts through the Parts Portal.
• Use the Linde Service App to receive jobs from office and to log relevant information.
• Customer Service and communication skills.
• Manage Service Van Stock Levels and ensure proper maintenance and care of tools.
• Liaise with the Service Allocators to confirm the jobs assigned every day and ensure all jobs are completed accurately and on time.
• Be able to assist in repairs of units in the workshop.
• Assist other service techs as required.
• Participate in our after-hours on call service roster for any after-hour issues in accordance with company policies and industrial agreements.
• Servicing and repairs on various sizes and models of forklifts.

Tasks And Qualifications

Requirements for success

You will have a mechanical background, ideally having worked on forklifts, heavy equipment or automotive. We're looking for a Technician who has a positive attitude to work, enjoy servicing and maintenance work and are willing to go the extra mile and become a valuable member of our Linde team.