Service Advisor & Admin - Full-Time, Training & Support

Ongmac Trading Pty Ltd; Lismore; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Permanent 38 hours per week

Award wages

Supportive, family-oriented team

On-the-job training

Well-established local business

Job summary

Ongmac Trading in Lismore, NSW is seeking a Service Advisor / Administration team member to join our friendly, busy workshop.

You will welcome customers, book service appointments, prepare job cards and invoices, process payments and maintain records while liaising with technicians and the parts department.

This is a permanent full-time role (38 hours per week) with rotating Saturday shifts; award wages apply and training is provided.

Qualifications

• Previous administration, reception or customer service experience.
• Excellent communication and interpersonal skills.
• Organisational skills with multitasking ability.
• Confidence with computers and learning new systems.

Responsibilities

• Welcoming customers and handling service enquiries.
• Booking service appointments and coordinating schedules.
• Preparing job cards, invoices and service paperwork.
• Processing payments and maintaining records.
• General reception and administrative duties.
• Liaising with technicians and parts team to ensure smooth operations.

Skills

Customer service

Administration

Reception

Computer skills

Job description

Ongmac Trading in Lismore, NSW is seeking a Service Advisor / Administration team member to join our friendly, busy workshop.

You will welcome customers, book service appointments, prepare job cards and invoices, process payments and maintain records while liaising with technicians and the parts department.

This is a permanent full-time role (38 hours per week) with rotating Saturday shifts; award wages apply and training is provided.