Service Advisor

Eagers Automotive; City of Holdfast Bay; On-site; AUD 80,000 - 100,000; Full time

Job summary

Eblen Subaru Glenelg, part of Eagers Automotive, is seeking a Service Advisor to act as the key link between customers and the workshop, ensuring a seamless service experience from drop-off through to collection.

In this fast-paced role, you will welcome customers, coordinate with technicians, explain work and recommendations, and book future servicing to maintain a premium customer experience. Hospitality, retail, or tourism backgrounds encouraged to apply.

Qualifications

• Outstanding customer service and communication skills.
• Ability to build relationships with people.
• Organised, proactive and solutions-focused.
• Thrive in a busy team environment.
• Pride in delivering a premium customer experience.

Responsibilities

• Welcoming customers and checking in vehicles
• Keeping customers informed throughout the service process
• Coordinating with technicians and workshop staff
• Explaining completed work and recommendations
• Booking future servicing and maintenance appointments
• Delivering an exceptional customer experience every day

Job description

Join Australia's most awarded Subaru dealership and the current National Retailer of the Year.

Eblen Subaru Glenelg has built a reputation for delivering exceptional customer experiences and developing great people. As part of Eagers Automotive, Australia's largest automotive retail group, we offer outstanding career opportunities, ongoing training, and a supportive team environment.

We're looking for a customer-focused professional who enjoys helping people, thrives in a fast-paced environment, and takes pride in delivering exceptional service.

The Role

As a Service Advisor, you'll be the key link between our customers and workshop team, ensuring every guest enjoys a seamless service experience from drop-off through to collection.

Your responsibilities will include:

• Welcoming customers and checking in vehicles
• Keeping customers informed throughout the service process
• Coordinating with technicians and workshop staff
• Explaining completed work and recommendations
• Booking future servicing and maintenance appointments
• Delivering an exceptional customer experience every day

You will:

• Have outstanding customer service and communication skills
• Enjoy building relationships with people
• Be organised, proactive, and solutions-focused
• Thrive in a busy team environment
• Take pride in providing a premium customer experience

Candidates from hospitality, retail, tourism, or other customer-facing industries are strongly encouraged to apply.

Why Join Us?

• OTE of $80,000 - $100,000+
• Subaru National Retailer of the Year
• Join South Australia's most awarded Subaru dealership
• Ongoing training and development
• Career opportunities across the Eagers Automotive network
• Supportive team culture with strong leadership
• Employee benefits and discounts
• Work with a business that genuinely values its people and celebrates success

Eagers Automotive is an Equal Opportunity Employer and encourages applications from all backgrounds. Only successful applicants will be contacted.

Eagers Automotive Limited is the leading automotive retail group in Australia and New Zealand, with a long and proud history of over 110 years.

We are Australasia's largest and most dynamic automotive retailer employing over 8,000 team members across 300 dealerships and growing.

Our core business consists of the ownership and operation of motor vehicle dealerships. We provide full facilities including the sale of new and used vehicles, service, parts and the facilitation of allied consumer finance.

Our operations are located across Brisbane, regional Queensland, Adelaide, Darwin, Melbourne, Perth, Sydney, the Newcastle/Hunter Valley region of New South Wales, ACT, Tasmania and Auckland.

Eagers Automotive Limited is the leading automotive retail group in Australia and New Zealand, with a long and proud history of over 110 years.

We are Australasia's largest and most dynamic automotive retailer employing over 8,000 team members across 300 dealerships and growing.

Our core business consists of the ownership and operation of motor vehicle dealerships. We provide full facilities including the sale of new and used vehicles, service, parts and the facilitation of allied consumer finance.

Our operations are located across Brisbane, regional Queensland, Adelaide, Darwin, Melbourne, Perth, Sydney, the Newcastle/Hunter Valley region of New South Wales, ACT, Tasmania and Auckland.