Service Administrator

Teledyne FLIR; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Teledyne Technologies Incorporated is seeking a workshop-based technician to repair Raymarine and FLIR products, including thermal cameras and maritime gear. You will diagnose faults, perform repairs, and interact with customers while coordinating with admin and product support. Travel to sites or events may be required.

The role emphasizes process discipline, up-to-date product knowledge, and maintaining a clean, safe workshop environment while delivering high-quality repairs.

Qualifications

• Strong written and verbal English communication.
• Proficient PC skills; intermediate level or better.
• Electrical & Electronic experience to certificate level.
• Diagnostics experience and manual dexterity.
• Ability to work unsupervised and manage workload.
• Marine electronic and thermal camera maintenance experience preferred.
• Knowledge of Ethernet; NMEA 2000/0183 considered a plus.

Responsibilities

• Repair Raymarine and FLIR products in workshop and on-site as needed.
• Fault-find and repair a wide range of maritime and thermal cameras and equipment.
• Interface with customers and coordinate with admin and product support.
• Travel to customer sites or events as required; maintain safe workshop practices.

Skills

Communication

PC literacy

Electrical & electronics

Diagnostics

Self-motivated

Marine electronics experience

Networking & Ethernet

Education

Certificate in Electrical/Electronic

Tertiary qualification in related field

Job description

Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Job Summary

Working within a team of support, repair and admin, the primary responsibility is repair of Raymarine and FLIR products including thermal cameras and maritime products. Most of the work is workshop-based undertaking fault finding and repair of a wide range of products. The role also includes interfacing directly with customers and working closely with the admin and product support. There may be a need to travel to conduct repairs at a customer site or assist with trade events. The role is processes oriented and requires technical skills in maritime and thermal products.

Detailed Descrption

To ensure all repairs undertaken are repaired in a timely manner to the highest standard possible, and in full accordance with company procedures and policies. That all units are returned in a clean, professional manner and that all appropriate tests have been carried out. To be able to undertake priority repairs as deemed necessary following input from the Customer Service manager. To promptly notify the Service Manager/PLG, of any product defects that have not previously been seen or defects that are specifically being monitored. To ensure that the technician keeps up to date on all products in order to provide an effective knowledge base with which to repair products. To maintain a clean and efficient workshop, reporting any safety/ health hazards to the Customer Service manager. To conduct any required off-site repairs with efficiency, integrity and dignity as representatives of the company. Other duties as assigned.

Requirements

• Strong Communicator in written and verbal English.
• PC Literate to an intermediate level or better.
• Electrical & Electronic experience to a certificate level.
• Diagnostics Experience, and manually dexterous.
• An ability to work unsupervised.
• This position demands a conscientious self-motivated person, someone who can work methodically, carefully and accurately, treating customer’s units with respect, and able to prioritize own workload.
• Ideally have previous marine electronic and thermal camera equipment maintenance/servicing experience.
• Understanding of ethernet, NMEA 2000/NMEA 0183 Trade or tertiary qualifications in a related field, highly regarded.
• A driving license and a second language would be an advantage.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. . You may not realize it, but Teledyne enables many of the products and services you use every day. Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.