Sales, Marketing & Technical Service Representative

Laser Services; Gold Coast City; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Company car provided for work-related;

Job summary

Laser Services on the Gold Coast seeks a Sales, Marketing & Technical Service Representative to blend customer-facing sales with laser calibration and servicing. You will promote offerings, prepare quotes, and support calibration and repairs of construction and surveying lasers.

You will engage with customers, support marketing activities, and participate in trade shows, with training provided for the technical aspects as needed.

Qualifications

• Must be motivated, reliable and eager to learn.
• Confident in communicating with customers.
• Interest in sales, marketing and hands-on technical work.
• Mechanically and technically minded.
• Able to diagnose problems and use tools and equipment.
• Organised and able to manage multiple tasks.
• Comfortable working independently and in a team.
• Experience in sales/marketing/electronics helpful; training provided.

Responsibilities

• Develop and maintain relationships with new and existing customers.
• Identify and follow up on new sales opportunities.
• Prepare quotes and follow up on leads.
• Promote products and services through phone, email, social media and other channels.
• Assist with marketing campaigns and customer communications.
• Attend customer sites, trade shows and industry events as required.
• Provide excellent customer service and after-sales support.
• Assist with calibration, testing and repair of laser equipment.
• Diagnose faults and perform basic repairs.
• Perform routine maintenance and quality checks.

Skills

Customer communication

Sales interest

Technical mindset

Team player

Problem diagnosis

Organised

Computer literacy

Tools

Laser calibration tools

Measurement equipment

Job description

Sales, Marketing & Technical Service Representative

This is a varied hands-on role combining sales and marketing with laser calibration, servicing and repair work. You will work with customers to promote and sell our products and services while also assisting with the calibration, maintenance and repair of construction and surveying laser equipment.

Key responsibilities

• Develop and maintain relationships with new and existing customers
• Identify and follow up new sales opportunities
• Prepare quotes and follow up on leads
• Promote our products and services through phone, email, social media and other marketing channels
• Assist with marketing campaigns, promotional material and customer communications
• Attend customer sites, trade shows and industry events where required
• Provide excellent customer service and after-sales support
• Assist with the calibration and testing of laser and surveying equipment
• Diagnose faults and carry out basic repairs and servicing
• Perform routine maintenance and quality checks

About you

• Motivated, reliable and willing to learn
• Confident communicating with customers
• Interested in sales, marketing and hands-on technical work
• Mechanically and technically minded
• Able to diagnose problems and work with tools and equipment
• Organised and able to manage a variety of tasks
• Comfortable working independently and as part of a team
• Confident using computers, email and social media
• Previous experience in sales, marketing, electronics, equipment repairs, construction or surveying would be highly regarded, but training can be provided for the right person
• A varied role with both office-based and hands-on work
• Training in laser calibration, servicing and repair
• Opportunity to develop technical and sales skills
• Supportive and friendly team environment
• Opportunity to grow with an established and expanding business
• Company car provided for work-related travel and customer site visits