Service Administration Officer — Temora (Detail‑Oriented)

Agricultural Equipment Holdings Group; Temora; Sur place; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Competitive remuneration package

Career progression in growing branch

Supportive leadership

Employee Assistance Program (3 free 상담

Uniform allowance

Branch network support

Résumé du poste

Temora Truck & Tractor, part of AEH Group, is seeking a motivated Service Administration Officer to join the Temora branch. You’ll be at the heart of the Service Department, coordinating customer bookings, service orders and ensuring accurate tracking from start to finish.

You’ll work with customers, technicians, and the wider service team to keep bookings organised, labour times current, and all costs properly recorded.

Qualifications

• Detail-oriented administrator with a focus on accuracy and process
• Strong time management and multitasking capabilities
• Excellent interpersonal and customer service skills
• Ability to coordinate multiple jobs and keep accurate records

Responsabilités

• Open Service Orders in ERP for each job, linking customers, units and technicians
• Maintain labour times in ERP; update rates and standard times as required
• Record technician clock-in/clock-out against service orders
• Enter paper timecards and notes into service orders
• Review and manage all cost lines on service orders: labour, parts, sublet, sundry
• Organise sublet purchases; raise POs for external labour and services as required
• Finalise all cost lines and confirm labour and parts before close-out

Connaissances

Attention to detail

Time management

Customer service

Multitasking

Description du poste

Temora Truck & Tractor, part of AEH Group, is seeking a motivated Service Administration Officer to join the Temora branch. You’ll be at the heart of the Service Department, coordinating customer bookings, service orders and ensuring accurate tracking from start to finish.

You’ll work with customers, technicians, and the wider service team to keep bookings organised, labour times current, and all costs properly recorded.